How we collect and use information from the End Users on the website
How long do we retain information collected from End Users?
We will retain personal data we process on behalf of our App Providers for as long as needed to provide services to our App Providers. We will also retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
An End User who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to our App Providers. If requested by App Providers to remove or access data, we will respond within 30 days.
App Providers are able to send you, the End Users, push notifications, thought in-apps or email communications through the AIRA Service.
An End User who seeks to opt-out must direct their query to their App Providers. The App Providers may then request us to opt-out the said End User, which we shall do so within 30 days. Alternatively, the End User may contact us directly, by sending opt-out requests to [email protected]
FOR APP PROVIDERS
Why do we collect information from App Providers?
We collect and use information from App Providers to provide our Service, to improve our Service, and to administer your account, and to personalize End User experience.
When you, as an App Provider, create an Account or when you request information about the AIRA Service, we’ll collect certain information that can be used to identify you, such as your name and email address (“PII”). We may also collect information that cannot be used to identify you, such as Account preferences.
Modifying and Deleting Your Information
You can access and modify the PII associated with your Account by accessing the user settings in the AIRA Service. AIRA acknowledges that EU individuals have the right to access and delete the personal information that we maintain about them. If you want us to delete your PII and your Account, please contact us at [email protected] with your request. We will respond to your request to access within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
FOR END USERS AND APP PROVIDERS
– analyzing trends
– administering the site
– tracking users’ movements on the website
– gather demographic information about our user base as a whole
– tracking users’ movements on the website
We may receive reports based on the use of these technologies on an individual as well as aggregated basis.
You can change your browser settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If your browser does not accept cookies, however, you may not be able to easily access all aspects of our Service.
Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use locally stored objects (LSOs) such as HTML 5 to collect and store information.
Information Related to Use of The Platform
We gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
AIRA’s accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, AIRA remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles unless AIRA proves that it is not responsible for the event giving rise to the damage.
Information Shared with Our Subsidiaries
Information Shared with Our Service Providers
Information Shared with Third Parties
We may share aggregated information and non-identifying information with third parties for industry analysis, demographic profiling and other similar purposes. We will not share the End User PII collected for one App Provider with third parties.
Information Disclosed for Our Protection and the Protection of Others
It is our policy to protect App Providers and End Users from having their privacy violated through abuse of the legal systems, whether by individuals, entities or government and to contest claims that we believe to be invalid under applicable law. However, it is also our policy to cooperate with government and law enforcement officials and private parties. Accordingly, we reserve the right to disclose any information about App Providers or End Users to the government or law enforcement officials or private parties as we, in our sole discretion, believe necessary:
We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
We take reasonable measures to protect the information that we collect from or receive from App Providers or End Users (including PII) from unauthorized access, use or disclosure. When you enter sensitive information (such as login credentials) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL). Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) via email or conspicuous posting on our Platform in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Links to Other Sites
Social Media Features
Our Policy Toward Children
Our Service is not directed to children under the age of 13. AIRA users must not be under the age of 13. We do not target any portion of our service to children under the age of 13, and we will delete any accounts or data of users that we believe to be under the age of 13 to be in compliance with the Children’s Online Privacy Protection Act. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at [email protected]
EU-US Privacy shield
AIRA has committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to the BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus.
If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit the BBB EU Privacy Shield at www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information or to file a complaint.
Under certain limited conditions, EU individuals may invoke binding arbitration as a last resort before the Privacy Shield Panel.
With respect to our compliance with applicable privacy laws and regulations, AIRA may be subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
California Privacy Rights.
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact AIRA via email at [email protected]
Additional Information for European Union Users
All references to “Personal Information”, “Personally Identifiable Information” or “Personal data” are equivalent to the definition of “personal data” under GDPR.
AIRA as a Data Controller
For App Providers and visitors of the MEETAIRA.ai website. AIRA is the controller of your personal information for purposes of European data protection legislation.
AIRA as a Data Processor
AIRA processes the personal data of end-users on behalf of the App Providers and acts as a Data Processor on behalf of App Providers, who act as Data Controller
Data Protection Officer
Our Data Protection Officer can be reached at [email protected]
European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold –
You can submit these requests by email to [email protected] We may require some information to authenticate your request. We may reject your request as applicable under the law in which case we will inform you of the legal basis for rejecting your request. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us at [email protected]
For End-Users: AIRA is a service provider that processes data on behalf of App Providers, any requests relating to European Users’ exercise of their rights of access, rectification, erasure, or restriction under the European General Data Protection Regulation (“GDPR”) must be provided to AIRA by an App Provider. App Providers can notify AIRA of these requests directly. You can refer this article for more information.
Moreover, AIRA supports functionality to allow App Providers to respect granular controls regarding User data privacy rights. App Providers can flag in the AIRA SDK that a particular User has requested that their data not be processed by AIRA, in which case AIRA will no longer process engagement data on behalf of the App Provider for that User.
For App Providers: App Providers who are users of AIRA Service and who are residents of the European Union may request to get a confirmation in AIRA is processing your data, access this or request to rectify, delete or restrict processing of this information. For any such request, you may send an email to us at [email protected]
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
International Data Transfers:
Whenever we transfer your personal information out of the EEA to countries not deemed by the European Commission to provide an adequate level of personal information protection, the transfer will be based on one of the following safeguards recognized by the European Commission as providing adequate protection for personal information, where required by EU data protection legislation:
Attn: Privacy and Security Office
AIRA, by EDUBA
75 Broadway, Suite 202,
San Francisco, California 94111, USA