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How Remote Workers Can Work More Efficiently

work more efficiently

The ongoing global pandemic is a remote workers boom. Sharing workspaces with children home from school requires a tough balancing act. But, despite this shortcoming, 59% of workers say that would like to extend their work-from-home schedule.

86% of workers say that they are more productive working remotely since they experience fewer interruptions than they do when working centrally. That said, there is an immense need to extend remote work comfort levels via technology. Over 50.6% of remote workers have had their productivity challenged by factors such as virtual meeting snafus.

39.6% of these employees cite virtual meeting communication problems as a major pickle. Artificial intelligence meeting assistants like Aira, for instance, can make the unproductive zoom meeting dilemma a thing of the past. Below are some of the tips that will help you work more efficiently.


1. Hold regular productive meetings

One major drawback of working from home is the severed physical connection between workers. Over 70% of remote workers say that fostering healthy relationships with their peers is as important as their jobs are. The average employee spends over a third of their life at work. That means that relationships between co-workers are a vital component of well-being.

High levels of job satisfaction go hand in hand with relationships and engagement at work. Virtual meetings can help increase engagement and foster relationships amongst work from home workers. You should have regular check-ins and one-on-ones between supervisors and employees to iron out any differences and challenges.

These meetings can tackle problems head-on, encourage creativity, and boost the camaraderie on your team. A one-on-one chat between a manager and his employee is an excellent opportunity to check on the worker’s mental health in the absence of the physical wellness meeting.

Virtual meeting assistant tools such as Aira can simplify the meeting note-taking process by logging into your virtual meeting and taking notes. Aira will free every meeting participant, allowing them to focus on the matters at hand.

She will take meeting notes, transcribe the whole meeting session, and highlight the action items. After the meeting, this handy tool will upload all the notes and transcripts in a central location to encourage follow up, problem-solving, and collaboration.

2. Streamline collaboration channels

While contact is essential between remote workers, disorganized contact can be a distraction. In the office, workers spend a lot of time mulling over non-work issues, lowering productivity. Remote work lessens this form of distraction but opens a can of worms in collaboration.

Your employees could easily miss their tasks and remain out of sync with the business’s objectives because of a lack of feedback and collaboration channels. To keep your co-workers focused on the big issue, have an efficient project management platform in place. It will increase productivity on projects, giving you a bird’s-eye view of the team’s workload.

A robust project management tool will help assign and organize your worker’s projects and tasks. If there is a need to reshuffle the responsibilities, you can do it with the click of a mouse. Have the best platform at hand for seamless time tracking, invoicing, billing, and task list creation.

3. Take a break

A remote worker does not have to deal with exhausting commutes, to and from work. In the absence of the daily commute, the employee lifestyle becomes more flexible, allowing them to lead a healthier life. Unfortunately, the work from home arrangement can wreck the work-life balance of an employee.

While the remote worker is more productive working away from the office, they are also more stressed out. 29% of remote workers say their work-life balance is out of order, while 54% of them feel more stressed. In contrast, 23% of office workers struggle to maintain a healthy work-life balance while 40% of them feel overly stressed.

To lessen the anxiety that accompanies the remote working experience, employees need to learn how to unwind by taking breaks. Data shows that workers that take brief breaks between tasks are less stressed out. Longer breaks will enhance output.

A remote worker should get up from their workstation and take a walk or grab a snack when they free most distracted or strained. Alternatively, they can meditate, or call a friend to ease the tension. Encourage your workers to try out the Pomodoro Technique to enhance productivity through its simple six-step method shown below:

  1. Select a task
  2. Focus on the task for 25 minutes
  3. Have a sheet of paper at hand and put a checkmark on it, after your 25 minutes are up
  4. Go on a five-minute break to wind up a Pomodoro sprint
  5. Repeat this process three more times
  6. Take a long break after four sprints for the rest of your working hours


Conclusion

 Employers are embracing the work from home setting and expect three times more work from home arrangements than they had before the COVID-19 pandemic. While news channels love to hype the narrative of struggling parents working from home, the reality supported by data is quite different. Working from home has its perks. The tips above can streamline remote work, increasing its productivity.

10 Benefits of Artificial Intelligence You Didn’t Know Before

benefits of artificial intelligence

AI refers to a computer system that is trained to perform tasks with human-like abilities, especially cognitive abilities. The training process includes repetitive exposure to the same elements until the computer can recognize and recall those elements in future. As the computer learns, it also acquires the ability to self-correct and reason. That’s a simple example of the benefits of artificial intelligence.

The AI market is still growing. Predictions show that by 2026, demand for AI will reach over $300 billion. According to a voice and speech recognition trends report from Grand view Research, a big driver of this growth is voice and speech recognition, which is expected to grow by 17.2% annually until 2025.

The growth of voice and speech recognition software is already evident in products such as Alexa (Amazon devices), Siri (Apple devices), Cortana (Microsoft) and Google Assistant (Android). There has also been a remarkable attempt by new brands to curve their space alongside these big players. A good example is Aira, an AI assistant that has transformed the online meeting space with its intuitive note taking and minute taking ability.  


What are the benefits of Artificial Intelligence?

The true benefits of Artificial Intelligence are realized when it can make human work easier or more efficient. For example, some AI can find insights in large bodies of data within mere minutes. Such a task would take a human being many hours, or even days to accomplish. In addition, in a factory, AI can automate repetitive tasks that usually take hours to complete.

Note that in a business, AI is not created to replace humans, but to support them in their daily functions. As a result, your company will notice these improvements:  

  • Reduced cost of business
  • Speedy and more efficient workflows
  • Higher sales conversions
  • Faster hiring processes
  • Highly accurate and improved recommender system
  • Better revenue and profits


Let’s expound on these and more benefits of artificial intelligence implementation below:

10 benefits of Artificial Intelligence you didn’t know about

1. Automating workflows

30% of activities in 60% of occupations can be automated. This is according to a 2017 study conducted by Mckinsey. Since AI can automate tasks, integrating a personal assistant into your business will help you streamline some of your activities.

With the market for workflow management systems expected to grow to $9.9 billion by 2021, AI will play a crucial part in realizing these predicted numbers, by driving more productivity in:

  • Main business functions such as sales, marketing, customer service, HR, production, supply chain management
  • Project management

2. Time management both at office and personal level

Top executives in a company usually have a personal assistant to handle administrative tasks for them. For other employees, the burden of having to worry about scheduling meetings, arranging travel, following up on client correspondence, etc., can get in the way of daily productivity.

AI can help businesses optimize their time by automating such tasks. With tools such as Cortana, Siri, Aira, among others, you can automate tasks such as:

  • Emailing 
  • Meeting management
  • Note taking
  • Planning business travel and accommodation

3. Meeting scheduling

Image credits: Pixabay.com

Meeting scheduling can take up a lot of an employee’s time. Done manually, scheduling a meeting takes a lot of coordination and planning. The back and forth emailing involved to make one meeting happen can overwhelm employees’ inboxes and also waste a lot of time.

This is yet another area that Aira excels in, as it takes the hustle out of meeting management by syncing calendars and automatically scheduling meetings based on team members’ availability.

4. Enterprise assistant

You have probably heard of Cortana, Microsoft’s virtual assistant. What you may not know is that besides the core functionalities that are inbuilt into Cortana, Microsoft has a skills kit that can enable you to program Cortana to perform company-specific tasks.

The Cortana skills kit was released during a conference in 2018. Prior to its release, the team at Microsoft trained Cortana to create tickets for employees whose computers were experiencing system difficulties, and then file those tickets to a human assistant to assist. Although that is just one skill, it is a clear indication of the possibilities for trainable AI. You can train Cortana to assist you in your work, no matter the industry you work in. Cortana can for instance:

  • Send texts and emails
  • Find places and information
  • Send you reminders
  • Manage your lists and calendar
  • Open and run aps
  • Track orders and packages
  • Track flights

You can also use Alexa to perform most of these tasks.

5. Arrange travel

If you or your team constantly need to travel, an AI app that automates flight and hotel bookings is sure to be a time saver.

In addition to Cortana which we have mentioned above, Mezi is a great example of how AI can help you with travel arrangements. Such AI utilizes chatbots to automate mundane travel arrangement tasks, leaving you to handle only the most important transactions.

6. Improving sales  

AI for Sales
Image credits: Pexels.com

A study conducted by Gartner in 2018 found that by 2020, 30% of b2b companies will make use of AI to boost some of their sales processes. In addition, 25% of customer service processes will integrate chatbots or virtual assistants.

The benefits of Artificial Intelligence adoption in business functions are evident. Some of them include:

  • AI can boost lead conversion rate by 30% (Gartner)
  • AI use in sales results in 50% increase in leads, reduces costs by up to 60% and call times by up to 70% (Harvard Business Review )
  • 63% of a salesperson time is spent on non-selling activities. AI can positively improve sales by automating this time. (resourcefulSelling.com)

There are quite a number of AI assistants in the sales space such as Conversica, Exceed, Drift, Node, Sales Force’s Einstein, among others.

7. Handling the recruitment process

Companies spend an average of $4000 to recruit a new employee. In addition, you lose up to 33% of an employee’s annual pay whenever they leave. Given these high costs, you want to avoid hiring mistakes as much as possible.

However, the tasks involved in recruiting candidates can be quite involving. For instance, every application received has to be read and screened. As such, mistakes are bound to happen, resulting in wrong hires.

AI assistants such as Mya reduce recruitment friction by cross-referencing resumes against job descriptions to find the most suitable candidates. You can also use the AI app to schedule interviews, create interview questions and shortlist candidates.

8. Improve customer response time with chatbots

Chatbot
Image credits: Pexels.com

Customers value fast response time when dealing with a business. A sure way to guarantee this is by using chatbots. Chatbots

  • Keep business going after official working hours
  • They respond to simple queries that don’t need live staff
  • They manage expectations by acknowledging that a query has been noted and will receive attention

As with most technologies, chatbot adoption was a little slow at first; people just weren’t comfortable talking to a machine. More so, first generation chatbots were simple platforms.

Today’s chatbots however are more sophisticated, conversational AI that help to

  • Streamline enterprise activities,
  • Hence boost employee productivity, and
  • Improve customer engagement

Not only can you integrate chatbots into your website, but you can also use twitter’s and Facebook’s AI assistants to improve customer handling on those platforms.  Your developers can actually create AI chatbots on Facebook’s platform design kit  and twitter’s API platform, and personalize them to suit your brand.

9. Create opportunities for personalization

Marketers experience a 20% increase in sales performance when they offer a personalized experience. In the same vein, 40% of customers are likely to buy from a brand that sends them personalized content. (Source: Instapage)

To personalize, you need to understand your customers’ needs and then target them with offers that will resonate with their position in the buyer’s journey. This needs time, money and expertise, which may be challenging for a business operating on a small budget. AI can simplify this process by analyzing data from different touchpoints and

  • Segment your customers,
  • Predict customer intent, hence,
  • Target customers with the right content and offers.

10. Forecasting 

Forecasts are a normal part of an organization’s planning process. Companies use forecasting tools to make decisions regarding

  • Inventory levels
  • Product demand
  • New product development
  • Purchase of raw requirements
  • Economics such as profitability, inflation and interest

Forecasts are critical to the long term health of a business. The process therefore has to incorporate all key information sets. More so, forecasting must be conducted in a timely and efficient manner. That is where AI systems such as neural nets and Bayes networks come in.

With Neural nets for instance, you can look for relationships in data using human-like cognitive processes such as pattern recognition. Tasks such as forecasting employee turnover based on data parameters such as pay, education level, attendance, job level, use neural nets.


Conclusion

As you can see, the use cases for artificial intelligence in business are many, and the benefits of artificial intelligence are endless. As AI continues to develop, it will inevitably converge with other areas of life. As a business, you want to be at the forefront of this curve so that you harness the limitless technological possibilities that are sure to come with an AI-led business world.

5 Best Meeting Assistant Apps That Will Rule The Web In 2021

meeting assistant apps

Do you know that over 78% of meeting participants find their meeting schedules unmanageable? Upper management is setting meetings times that leave workers feeling out of control. Disorganized meetings are so unpopular in the workplace, that most employees would rather visit the dentist than attend them.

The best meeting assistant apps can change the business meeting processes. They can enhance collaboration, engagement, and productivity. Some of the best meeting apps in 2021 include;

1. Aira

Aira

Minute taking can be a significant challenge for any meeting leader or participant. For this reason, every business should have a tool like Aira at hand to handle all minute writing. This app can also record video and transcribe.

As an illustration, you could attend a meeting expecting a conversation to follow a linear pattern. Then the participants diverge from the topics at hand. Such a situation will leave the minute taker confused about what to write. They cannot humanly transcribe every word and sift through the minutes later for gems.

Minute taking is also very distracting. If the person taking minutes has a deep involvement in the agenda, it will limit their contribution. Intelligent meeting assistant tools like Aira can ease these challenges. Aira is an artificial intelligence-powered tool that records meeting proceedings.

It will transcript all conversations and produce a voice recording at your meeting’s end. The perfect meeting assistant, it uses AI technology to track the agenda and topics.

It will then make succinct notes from your meeting. Aira will also analyze the meeting’s action items and email them to all attendees. Aira increases productivity, encourages collaboration, and keeps every meeting member up to date and accountable.


2. Calendly

Calendly

Scheduling meetings can be a tremendous source of frustration. There is nothing as worse than “Sorry, can’t make it”, heard ten times over. There is always a person too busy to attend a meeting in a particular moment.

Consequently, the meeting leader has to keep going back to the drawing board to suggest new meeting times. Then, they have to undergo the whole peeving process once more. Platforms like Calendly can make meeting scheduling much easier.

This app shows other meeting members your availability and offers them meeting times that suit all parties. If you have one too many meeting requests and need to manage your replies, go for Calendly. It will connect to your calendar app, and is compatible with Microsoft Office, iCal, and Google Calendar.

Design a meeting via Calendly and send scheduling links to all people that need to attend. The app will synchronize all confirmations to your calendar and that of your invitees. To help you connect to customers and clients, Calendly integrates with Zoom, HubSpot, GoToMeeting, Salesforce, and Zapier.


3. Slack

Slack

Slack is a business messaging app that makes internal communication between colleagues effortless. Meeting members can send real-time messages to each for collaboration in an intuitive user interface. 

A team-messaging app, Slack has many useful features that include its groups and channels features. You can also video call your meeting members via Slack for quick chats. Slack integrates with a horde of beneficial business platforms.

One of its newest integrations includes the Zoom app. You can use Slack to manage your Zoom meetings or make calls through the popular meeting platform. As an illustration, the meeting leader can launch a Zoom meeting from the Slack interface.

On Slack, all meeting participants will view all meeting details, including the call’s participants. Zoom-Slack integration will enhance problem solving and decision-making. Slack has smart calendar integrations with the Google and Outlook calendars.


4. HubSpot

Hubspot

Time management and scheduling are very important skills in today’s high-stress environments. People have tons of deadlines and tasks to complete. They have to handle their core jobs and prioritize time for meetings.

They also have health, family, and other social issues to deal with. HubSpot’s meeting scheduling application is free and makes quick work of the time-consuming coordination process. Using the HubSpot CRM, you can set up a personalized meeting-booking link. Share it via email.

The link will act as an invitation and scheduler, highlighting the most suitable meeting time. Meeting members will then notify you of their availability via this link. The HubSpot CRM integrates with a wide range of useful business tools.

Of critical importance to its meeting, scheduling functions are its Office 365 and Google Calendar integrations. Consequently, you can use this 100% free tool to build contact records that you can track.


5. Arrangr

Arrangr

Arrangr is a top-notch meeting assistant tool with “intelligent” scheduling features. It has an Intelligent Spot Finder that analyzes ratings, reviews, distances, and pictures. It uses this data to suggest the perfect meeting spot.

Arrangr will also share half waypoint ideas with all meeting members to ensure convenience. This app has a flexible invite feature that sends a variety of meeting times and dates to members for choice. It also allows all members to notify each other of their online conference call or video platforms.

When the best meeting times are set, Arrangr will release the leftover slots. Some of its turnkey features include the creation of automatic meeting pins and numbers and video call links. This meeting assistant tool integrates with iCloud, Google, and Office calendar applications.


Conclusion

Meetings are at the heart of creativity and problem-solving. Productive meetings can positively affect your bottom line and enhance your company’s culture. Use the five meeting assistant apps above to schedule and manage your meetings today.

The Top 10 AI Technology Tools To Make Remote Working Smoother

ai technology

Economic uncertainties will always be with us; the thing is, we cannot predict when they will hit us, what shape or form they will come in, or how long they will last. In light of this, the important thing for businesses is to ensure that teams are supported and have the agility to adjust to changing working environments. You need to prepare your team to work remotely, not just now when the world has to grapple with covid19, but in the future as well.

There is a common misconception that remote work is all about conference calls. While video calls and chats are an important part of getting work done remotely, when we talk about finding tools to support remote teams, we have to look beyond conferencing. Supporting remote working is about team empowerment, and to do this, your company needs to create a tech stack that guarantees team efficiency and effectiveness regardless of their location. Your team needs to feel confident that they don’t have to be office-bound to deliver on business objectives.

In this article, we have compiled a list of 10 ai technology tools that will help your team stay organized, increase efficiency and collaborate better while working remotely.

1. Slack

Slack

Slack is best known for its “channel” approach to managing communication.

The thinking behind channels is that when running projects, it can be difficult to track communication, attachments, and tasks via email. Slack seeks to solve this problem through channels that bring teams together around a common purpose.

Slack organizes work based on projects, topic, or team. This way, anyone in your organization can find how to best contribute by being a part of a channel that supports their role.

The great thing about slack is that it can also incorporate external teams, fostering collaboration with your partners.

Other features include:

  • You can communicate with team members directly on the channel and get instant alignment
  • Save and search messages and files on slack
  • Save time by getting all people in one place
  • Achieve business-critical tasks such as: setting budgets, see budget approval, work on projects, etc.
  • More transparency through public channels, or increased security through private channels
  • Pin messages or documents that you want to call attention to
  • Star channels that are important to you
  • Integrate with other workplace tools like google drive or one drive. You can also connect to CRM tools like JIRA, Salesforce, Zendesk or own software so that you never miss important alerts and notifications
  • Work on the go with slack on mobile

Pricing

Free package

Standard: $6.67

Plus: $12.50

Enterprise grid: contact the sales team

 


2. Microsoft Teams

Microsoft Teams

Microsoft teams help teams to not only communicate instantly while working but also reduce email clutter.

Microsoft Teams is a remote work tool that combines powerful communication capabilities of chat, voice and video, with collaboration capabilities such as document storage and office 365 integration. It can also integrate with third-party software through extensions, making it a must-have for enterprises or large teams.

Key features:

  • Record meetings for future reference and to keep absent members in the loop
  • Pause recordings to answer questions
  • Allow teams to join from anywhere
  • For educational institutions, create a virtual classroom and bring all assignments and files in one place, to collaborate virtually in real-time
  • Have one on one meetings or meet as a group
  • Keep your team connected in the following ways:
    • Use the chat, to have “water cooler” talks with colleagues.
    • Brainstorm on Microsoft whiteboard
    • Have team building through virtual coffees
    • Have fun, encourage teamwork and reward performance through teams

Pricing:

Microsoft teams free: $0

Microsoft 365 business basic: $5/user/mo

Microsoft 365 business standard: $12.50/user/mo

Office 365 E3: $20/user/mo

 


3. Zoom

Zoom

Zoom is a chat, audio and video conferencing app that has become almost synonymous with remote working. It allows people to communicate by joining a zoom meeting or zoom room. Zoom room refers to hardware that allows you to convert your conference rooms to a zoom-meeting.

Despite zoom’s popularity, incidents of “zoom bombing” have raised concerns regarding its level of security particularly for teams that need to safeguard their work. However, as team Zoom maintains that it offers AES 256-bit GCM encryption, you should contact them before purchase, to ensure that their security protocols are aligned to your organization’s requirements.

Zoom has the following features:

  • You can use chat during meetings without interrupting others
  • Hold meetings with large groups of people without compromising call quality
  • Record calls and distributes recordings after your meetings
  • Integrate with your calendar and CRM. Zoom also integrates with slack
  • Control your meetings with host options
  • Stream live on Facebook and YouTube and other proprietary software
  • Get meeting analytics

Pricing

Basic: free

Pro: $14.99/mo/host

Business: $19.99 /mo/host

Enterprise: contact sales

 


4. Google Calendar

Google Calendar

Google Calendar is a calendar, task organizer, appointment setting, and meeting scheduling tool all wrapped in one. It simplifies time management by helping individuals and teams to keep busy days organized. To use google calendar, you need a google account (Gmail address).

Google Calendar has the following features:

  • It allows you to have a remote meeting through google hangouts
  • If you want to know what you have scheduled on specific days, type, or voice search “what’s my calendar” on google search. The results are private
  • You can sync your personal and work calendars into google calendar to get a holistic view of your day
  • Add colleagues’ calendars to your google calendar to enable you to organize meetings with teams. Note: you’ll need to as your colleagues’ permission before you add their calendars.
  • Share attachments when scheduling events
  • Set event reminders and notifications
  • Use drag and drop function to schedule meetings in no time at all
  • Automatically schedule events straight from your email
  • Track projects by adding and monitoring tasks and sub-tasks
  • Send daily agenda via email
  • Embed your calendar into your website so that your clients can book meetings with you

Google calendar can also integrate with most meeting tools including zoom, Aira, Slack, among others. You can also sync your google calendar into your iPhone calendar by enabling that function in your phone settings.

Pricing: free

 


5. Aira

AIRA

Meeting management can be quite tricky without an intelligent tool like AIRA. This state of the art AI technology meeting assistant:

  • Records and transcribes meetings
  • Highlight keywords in meeting notes to make tracking action items and topics easier. Teams can search for notes and action items based on keywords.
  • Organizes actions points and automatically emails them
  • If you have scheduling conflicts, Aira will join meetings for you
  • AIRA syncs with popular calendars like google calendar
  • Has intelligent analytics that allows you to improve future meetings and drive organizational performance

Pricing: Contact team Aira for pricing and demo

 


6. Asana

Asana

Internal systems, intranets, and printouts do not work when it comes to managing projects remotely. Remote project management is best accomplished with a tool like Asana, whose features enable teams to stay organized, communicate and get aligned.

The transition to remote work can create silos, but Asana’s design ensures that teams work and collaborate transparently.

Asana has the following capabilities that make remote project management easy and enjoyable:

  • Get an entire view of project timelines, to keep you on schedule for each task in real-time
  • Easily identify problems in task scheduling and fix dependency conflicts at project start
  • Give everyone visibility to get easier buy-in
  • Adjust aspects of the project as you go and keep everyone appraised of such changes
  • Import spreadsheets into asana to make project tracking simpler
  • Manage team workload to ensure everyone remains productive
  • Manage new project requests through forms, to avoid getting overwhelmed

Pricing:

Basic: $0

Premium: $10.99

Business: $24.99

Enterprise: Contact the team

 


7. Trello

Trello

Trello is also a great project management tool and is a great addition for teams that handle lots of internal projects, such as a software creation company. Agencies that need to work with external clients could also make their work easier with Trello, as they can give visibility of projects to their clients.

One great thing about Trello is its Kanban-based approach to project management, whereby task organization falls under lists, cards and boards.

If you are an agency or run a consultancy, you can create a Trello board, where customers can track progress in areas of interest to them.

Useful features:

  • Simply create a board and invite a team to collaborate
  • Add details to Trello cards, such as attachments, comments or due dates
  • View at a glance, progress on all your tasks
  • Automate to eliminate tedious tasks
  • Sync across all devices so your teams work from anywhere
  • Integrate with the tools that your team already uses

Pricing:

Free: $0

Business-class: $9.99 per user/month

Enterprise: $17.50 per user/month, on a sliding scale.

 


8. HubSpot

HubSpot

Remote work can result in diminished support for your customers.

Hubspot is a CRM software that will come in handy when you need to ensure that your customers are being contacted and given the support they need. Through HubSpot, you can create a log of your interactions with customers at different touchpoints, and in this way:

  • Address any red flags before they become problems
  • Pursue opportunities that arise during interactions with customers

With HubSpot, you can ensure that customers barely notice a lack of face to face interaction.

But HubSpot isn’t just a tool for customer support. It has powerful marketing capabilities such as lead scoring, email marketing, ad management, etcetera

You can also manage your sales organization from HubSpot by tracking deal pipelines.

Pricing:

In addition to offering a free subscription, HubSpot offers the following paid subscription options:

Monthly subscription Starter Professional Enterprise
Marketing hub $40 $800 $3200
Sales hub $40 $400 $1200
Service hub $40 $320 $1200
CMS hub   $240 $900

 


9. Zendesk

Zendesk

If your business model is primarily in-person, or if you have a dedicated customer service function,  Zendesk will ensure your customer service team continues to offer uninterrupted support through phone, email, chat and social media.

Zendesk is easy to use and tracks customer queries through a ticketing system.

Other features include:

  • Analytics to track issue response, logging and resolution
  • A full sales suite to help your teams’ close deals. The sales suite is supported by live chat, voice, SMS, and automated email sequences that make deal closing easier.

Pricing:

Subscription Professional Enterprise
Sales suite $95 $149
Support suite $109 $179

 


10. Unito

unito

You no doubt have a workflow in your company and to achieve your goals, that workflow has to be synergistic. That’s where Unito comes in.

All work processes, including launching a marketing campaign, lead generation, order management, holding meetings, providing customer care, etc., are all one-stop processes. As each of these processes operates within a different function in your organization, you have most likely invested in dedicated tools for each one. This, in itself, could create silos. Silos break down team synergy and transparency.

Unito helps you create complete workflows by interconnecting your various tools. This way, your remote teams can have a smooth flow of information and collaborate transparently with each other.

Pricing (/month):

Personal: $10

Team: $39

Business: $125

Business X: $225

Enterprise: Contact the team

 

Next steps: Explore these ai technology tools

That’s it for now! We urge you to try these tools (some of them have free trial periods that last as long as 2 weeks long), and if you find that they support your way of working, give them a go.

The tools you choose need to support what your company does and how it does it.

  • Do you, for instance, interact a lot? In that case, you should lean more towards investing in the best communication tools.
  • Is your company sales oriented? If yes, invest in tools that will empower sales capabilities.

Happy working!

How To Conduct The Most Productive Online Sales Meeting With Aira

online sales meetings

Having a productive online sales meeting is vital for generating sales. This is especially so now, where the isolation-related stress wrought on by the COVID19 pandemic can make it is difficult for salespeople to feel excited about work.

In this article, we will discuss how AIRA can help your team remain productive during their online sales meetings. AIRA is an AI-enabled meeting tool that works by making meetings efficient. With prior planning and stress-free preparation, salespeople can begin looking forward to their online sales meetings and also be productive while in attendance. We will show you to make this happen with AIRA.


What are the prerequisites for a productive meeting?

Before we go into how AIRA can help make your online sales meetings productive, let’s first consider the makings of a successful meeting. What do you need to have a productive meeting?

An agenda

A meeting agenda tells participants what to expect from a meeting. That is:

  • Why they are meeting. e.g, what will they discuss? You can arrange this in topics, designate speakers and allot them time so that they prepare ahead of time
  • The expected outcome of the meeting

Always send your meeting invites a few days prior, and call attention to any preparation by key speakers.

A meeting agenda sets the tone of any meeting. The great thing about AIRA is that because it assigns action points after the meeting, it sets the tone for future meetings, ensuring that action-tracking becomes a continuous agenda until goals are accomplished. In addition, AIRA’s keywords feature ensures that future meetings can be grouped around a specific action or task.

Adding Value

A meeting should add value to its participants by:

  • Prov.iding information that makes goal achievement possible or easier
  • Training
  • For instance, market share, competitor activities, market trends, new opportunities

Team participation

People own the results of a meeting when they participate actively. A high level of participation begins with inviting the relevant people to a meeting.

Consistency

Meeting recurrence should be kept regularly to ensure that sales performance is analyzed constantly. Recurrences block off certain days or hours of the week. This keeps your team on a routine and gives them a strict timeframe within which to complete tasks.

As Aira is AI, it can quickly analyze people’s calendars and then select a meeting time that suits everyone. This ensures a higher level of attendance.


The benefits of using AIRA for conducting productive online sales meetings

Aira

Stress-free operation

A survey conducted among 1000 workers across 4 European countries found that 90% of employees show signs of stress when faced with new or troublesome technology during meetings.

Employees also waste a lot of time troubleshooting, prior or during the meeting, either:

  • Trying to fix the problem (66%)
  • Coordinating with IT support to fix the problem (50%)
  • Preparing handouts as plan B (50%)
  • 15% of those surveyed even said that they postpone meetings until the technical problem can be resolved.

As remote working became the new normal for everyone, people have had to learn technology almost overnight and use it to run every aspect of the business. In addition to the stress of facing possible job cuts, due to shrining business prospects, having technology that is hard to understand and operate can push workers to the edge.

AIRA is pretty much plugged and play, and this ensures stress-free meetings in the following ways:

It’s easy to set up and use

Anyone can use Aira, even with little to no technical know-how. It’s also very integrative, and most of these processes are automatic and require little to no setup.

Some characteristics that denote AIRA’s ease of use include:

  • It integrates with your calendar, so you don’t need to do that yourself
  • Its interface is intuitive, hence user-friendly
  • It integrates well with meeting room equipment

Salespeople can use Aira while on the move, by dialing in from their mobile phones

Ensuring meeting relevance

One of the biggest time wasters for employees in any organization is attending meetings that aren’t necessary or relevant. Additionally, once in the meeting room, it is easy to get diverted and have meetings that aren’t productive. To ensure meeting relevance, Aira:

  • Invites the right people
  • Sets meeting goals and objectives beforehand
  • Keeps track of meeting time and ensures that you get the most from your allotted time
  • Records and transcribes meeting action points, which keeps subsequent meetings on the topic
  • Makes use of keywords so that salespeople and other team members can follow up based on topics that are most relevant to them

Voice AI leaves attendants free to concentrate on meeting agenda

Taking meeting notes can waste time during meetings if people have to pause to accommodate the slower speed of manual note-taking. Participants also have to contend with interruptions when asked to rephrase or restate a point. All these factors can cause meeting participants to lose concentration and deviate from the meeting agenda.

With AIRA, meeting attendants don’t have to worry about missing a point. This is because AIRA automatically records meeting notes, and then transcribes them.

In addition, eliminating note-taking tasks means that meeting participants can concentrate on developing ideas and furthering the meeting agenda.

Reduce monotonous tasks

Imagine if you have to schedule meetings every week and each time, your tools fail. You would then have to spend a lot of time on manual meeting management and this would leave you little time to be productive in other areas.

One study found that an organization can lose up to 47,000 hours of total employee time per year, just on meeting scheduling.

Hubspot study on employee productivity

Meeting management can interfere with employee productivity (source: Hubspot)

When meeting organization and management becomes routine, having an AI tool such as Aira to handle such tasks leaves you free to focus on other important matters.


Final words

Meeting tools should enhance how you conduct meetings by improving attention, enhancing collaboration and promoting accountability. Aira does this and more, by taking the stress out of meeting management to guarantee productive online sales meetings.

AI Transcription vs Human Transcription: Who Wins The Battle?

ai transcription vs human transcription

Transcription is a very important part of everyday life for:  

  • Professionals from all walks of life, whose days are packed with meetings.
  • Those meetings on the go. A transcript from a meeting management software like Aira will ensure that you don’t miss important details from your meeting.
  • Journalists, who hold interviews and have to meet reporting deadlines
  • Students, who are constantly struggling with coursework, research and exam deadlines
  • People who have hearing challenges. Transcriptions are also useful for those who have a hearing impairment.

The ability to transform audio files into text for all these groups of people makes text editable, organizable in a manner that makes sense to those who use it, and more accessible for those who prefer to read instead of consume video or audio content. This is the case especially for meetings, whereby meeting minutes are best accessed via text.

Text files make it easy for people to peruse and see all details of a meeting at a glance, including action items and assigned tasks.


The differentiation: AI transcription vs human transcription?

The choice between AI transcription vs human transcription comes down to 2 things:

  • Accuracy
  • Cost vs time

1. Accuracy

A transcription is considered accurate if:

  • It has no spelling errors
  • The language is clear and the text captures nuances
  • The meaning conveyed is what was relayed in the audio, both in weight and accuracy

Manual transcription is usually done by people who listen to a file, then type what they hear. One of the main use cases for manual transcription is when dealing with people with foreign accents, a lot of background noise or where there are multiple speakers in the audio. In addition, some companies typically use human transcription only. For example, film production, legal firms, research companies and academia. These industries prefer to use humans because of their high accuracy level.

Since humans understand nuanced language, the accuracy levels for transcriptions done manually by humans are higher than those done by AI.

That said, a greater understanding of machine learning has led to the growth of sophisticated digital assistants such as Siri and Alexa, which are great for everyday personal use. There are also new services such as Aira, which are more useful in a business setting and will handle everything from meeting scheduling to transcribing meeting notes and emailing them.

The main drawback of AI is that as compared to human beings, AI needs to learn first, so that it can perform with human precision. You could argue that the same might also apply to humans; we do after all need to learn everything first. But while AI might learn spoken words and even self-correct with repeated learning, AI still has difficultly recognizing nuances in language and making accurate translations where slang is us2ed.

2. Cost vs time

The cost of transcription services is a lot lower when using AI. The cost of human transcribers can range anywhere from $40 to $200 per hour. That is very costly when you regularly have to work with a lot of audio files. Not to mention, there are additional costs depending on factors like accent, turn-around-time, accuracy levels and audio quality.

During economic recessions when cost cutting is the order of the day, manual transcription can burn a hole in your pocket and prove to be unsustainable in the long run.

In addition to costing higher, human transcribers do take a longer time to work through a file. It takes a human transcriber roughly 5 hours to transcribe a video or audio file. As such, manual transcription services may not meet expected deadlines, and this might disappoint you if you are working with tight deadlines.


Which transcription service should you choose? AI or human?

Ai or human transcription

The choice between manual vs AI transcription comes down to a few things, some of which include:

What do you need to transcribe?

Human transcription is especially useful for big projects such as market research, survey studies, product launches among other sensitive projects. Such projects require such a high rate of accuracy, that it is necessary to use human transcribers.

However, if your company can invest in an editor, then you can still use a mix of AI transcription services and a human editor even for such projects.

Accuracy

As discussed above, the higher the accuracy of your output, the better. Some software, particularly free software, can have low accuracy levels. Depending on the transcription software you use, accuracy levels may fall below the accepted 80% accuracy level.

What is the deadline for the transcription?

Companies that use AI usually do so:

  • When they need the transcript immediately,
  • When they need a rough draft that an editor can work with,
  • If the audio equipment is clear and can filter background noise

Even where deadlines are not strict, transcribing using AI is still a preferable option because it opens up your time to do other work. If you can get through your tasks faster, then AI makes all the sense in the world.

How much work do you need to transcribe?

Humans lack the ability for real-time transcription especially when working with large files. AI can do it in a matter of minutes. When time is of the essence, it’s better to use AI but note that before you share those files, you need to review them.

How much budget are you working with?

AI transcription is a lot more economical as compared to human transcribers. Even where human editing will be needed, having an AI transcript will still save you money because your editor would not need to start from scratch. 

Is the speech nuanced?

Nuances in spoken language can pose a challenge for AI transcribers, leading to inaccurate transcriptions. However, note that after AI learns, it becomes better at interpreting nuanced language.


Should you do your audio transcription yourself?

You may want to do the transcription yourself if you are concerned about cost or where you feel you are the only person who can do it right. While this is certainly doable, there are downsides to this approach:

  • Transcribing is time consuming
  • You’re likely to make mistakes if you are not a professional transcriptionist

You also have to invest in a lot of tools if you have to do the transcription yourself. For example:

Foot Pedal

A foot pedal allows you to use your foot for operations such as play, pause and rewind. This leaves your hands free to type.

Headphones

Audio files usually include words and other background noises such as clanking keyboards, human sounds, pauses, etc. All this noise is captured in a transcription file, along with the words said. A pair of high quality noise-cancelling headphones will ensure that you get clear audio and thereby limit the number of times you have to rewind and relisten.

Chair

A comfortable, and preferably ergonomic chair will make the time you spend transcribing more enjoyable. A good chair should support your back, make you sit in a good posture and eliminate muscle fatigue. Your chair should also support blood circulation.


Bottom line

As you can see, the choice between AI and human transcription really depends on what your priorities are and the nature of your work. When using meeting AI for example, scheduling conflict can simply be resolved by having an AI meeting assistant attend a meeting for you. In the end, most people usually go for a hybrid mix of AI and human transcribers, as both complement each other.

Whatever the case, whether you choose manual or AI, you will get more success with paid transcription services. This is because paid services come with more editing tools and higher accuracy levels as compared to free services.  

Image credits: unsplash.com, pixabay.com