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The Top 5 Traits Of Applied Conversational AI

applied conversational ai

Conversational artificial intelligence technology is still in its fledgling stage, but its business applications are mind-blowing. More than any other form of robotics, chatbots, a form of conversational AI have crossed the Uncanny Valley becoming more human-like than ever.

The Uncanny Valley is a mysterious region that nestles between the synthetic and natural in robotics design. Here, machines, which seem poised to supplant humans, become unappealing and unacceptable as per their level of humanness.

The phenomena coined by Masahiro Mori in 1970, hypothesizes that people develop an emotional sense of discomfort and unease when they encounter robots with an extreme mechanical composition. People prefer human likeness in robots. Watch out though; get too close to perfectly human, and the emotional uncanny valley phenomena steps in. Humans perceive such robots as eerie and discomfiting.


Applied Conversational AIs are comfortably human

The debate about Masahiro Mori’s hypothesis is still raging on, and pundits believe that the bridge across this sentimental rift is made of bots with features that are indistinguishable from humans. Conversational AIs from hobbyists and legacy businesses are building this bridge perfectly.

As an illustration, a few years ago, employees had to put down their names on a schedule on a conference room wall when reserving their places for a meeting. The internet era came by and made scheduling much easier with the digital calendar, allowing meeting members to automatically reserve their seats from the comfort of their desks. Collaboration also became easier across all meeting participants.

Today, with conversational AIs like Aira, you do not need to open any application to pre-engage yourself in a meeting. Virtual meeting assistants like Aira will give you a quick wake up and inquire about your availability for a meeting on a particular Thursday afternoon. The AI will search your company’s database for meeting procedures and processes and share them with employees that require the data.

This technology saves meeting preparation time and energy increasing productivity, collaboration, and smoothens the workflow. The meeting companion Aira for instance can intelligently join your online conferencing meetings, write meeting notes, and transcribe the meeting dialogue for future use.

She will highlight all your key points and share these notes with your meeting members. She integrates with customer relationship management platforms via Zapier and can supply the analytics of your meetings for optimization. The best applied conversational AI have traits such as;


1. Truly conversational

Truly Conversational

Source

Intelligent dialogue is a vital component for any AI and machine-learning platform purposing to stay clear of the Uncanny Valley. Research in dialogue and its patterns is central to the new generation of AI agents. The day’s conversational AI can carry conversations with its users across a wide range of topics.

They can chat with users just as well as people talk to each other and are therefore easy to use an enjoyable as well. Consequently, you can use them for more than song requests or scheduling appointments. They have engaging and coherent responses, can reason, and understand some nuances in conversations.

For this reason, conversational AIs have become crucial to customer experience improvement. Data shows that over 64% of businesses use them to offer personalized customer experience. Close to 70% of chatbot users report positive experiences and half of all millennials that have not encountered conversational AIs, are yearning to use them.

Genuinely conversational AIs are a big hit with this generation of customers because unlike emails, SMS texts, or calls, chatbots can provide instant gratification, a feature that most millennials crave for in customer service. They would rather ask Google or Alexa to read them a manual than asking service personnel for guidance over the phone.

Millennials love chatbots also because they can engage with them in the casual chat tones that they prefer. Consequently, over 83% of consumers say that chatbots are ‘very helpful’ and would make them their primary channels of contacting support.

It is therefore clear that in the future, the customer will seek the services of conversational AIs more than any other customer service process. Some of the notable weaknesses of open domain conversational AIs are their low aptitudes of consistency, empathy, specificity, understanding, and knowledgeability.

Consequently, there is a wide chasm between an intelligent conversation with a bot and a chatbot question answering service. The best AIs are humanlike in conversation understanding user intent and answering questions without ambiguity.

They can use machine-learning technology to learn more about the user and store the information learned for future personalization or context purposes. The best conversational AIs for multinationals are not only deeply conversational but also multi-lingual.


2. Hybrid models

Hybrid models

Source

Have you ever wondered how chatbots work? Well, here is a compressed low-down on the history of the conversational AI and why the hybrid AI is the ideal conversational AI. The history of chatbot technology is decades old, with the 1950 Turing Test laying the first block laid towards the development of conversational AIs.

More than a decade later, ELIZA by MIT’s Joseph Weizenbaum came by, utilizing natural language processing features for speech capabilities. All that ELIZA had to do was substitute people’s words into scripts, and then feed the scripts back to people to hold a conversation.

One of the most outstanding chatbots of the past is Elbot, whose cheekiness, wit, and sarcasm in 2000 came to the fore via the use of artificial intelligence and natural language processing. Since then, conversational AIs like Mitsiku and IBM Watson has been born. Nonetheless, few of these chatbots have had more popularity than the hybrid Siri, Google Now, Alexa, Cortana, and Facebook Chatbots, that all came into the market in the last decade.

Conversational AIs in the past were either machine learning models or purely linguistic. Purely linguistic bots like ELIZA need human conversations to create speech, responses, and rules. Understanding human language is a complex task for machines because conversations have nuances and subtleties that are difficult to recreate artificially.

This is the reason why hybrid AIs utilizes artificial intelligence and machine as well to mimic human abilities. AI and machine learning conversational bots harness massive amounts of training data curated for their learning. A hybrid AI and linguistic bots use natural language processing, understanding, and generation to deliver not only personalized experiences but also apt pre-scripted responses.

These hybrid chatbots can utilize your back-end systems, data repositories, and third party databases to create responses. These AIs are therefore optimizable and will deliver the perfect personality and response as per your business’s objectives.


3. Cross-platform capability

Cross-platform capabilityCross-platform capability

The best conversational AIs should prioritize your business’s opportunities, goals, strategy, and vision. The AI should demonstrate value and minimize risk by working within your ecosystem. Data shows that by 2024, the conversational AI will redefine the user experience, becoming the new customer touchpoint in the place of the website.

The technology will operate over 50% of the customer touches augmenting it with speech, computer vision, augmented and virtual reality, and computer vision. These bots will infiltrate every aspect of day-to-day and business life. Consequently, these tools have to easily integrate with your existing business framework and any other future devices and technology.

By utilizing AIs that can integrate with your business systems, you will save your business the costs of adopting new systems for AI use. The technology in use should support all its users across devices seamlessly to increase user engagement and satisfaction. Intelligent meeting assistants like Aira for instance, integrate with customer relationship management platforms via Zapier.


4. Analytics and data ownership features

Analytics and data ownership features

Do you know that by 2020, over 70% of all white collars employees will be in constant contact with a conversational AI? In two years, between 75% to 90% of all customer queries will be in the hands of customer service chatbots.  Consequently, different business sectors like banking are utilizing chatbots like Widiba for customer service improvement.

Automotive businesses like Škoda, utilize Laura the AI to enhance the customer journey. The amount of data that these service bots can collect over time is unfathomable. The information that they collect is also invaluable for business.

The data collected by these bots can be analyzed for actionable business insights. Your conversational AI of choice should, therefore, offer data protection, ownership, and analytics as part of the package.


5. Enterprise-level AIs

Enterprise-level AIs

Too often business purchase technology devoid of enterprise features. Most open-source conversational AIs rarely have the needs of business enterprises in mind. As an illustration, you will not find any user role management features or version control in non-enterprise chatbots.

There are no collaboration options or development and integration tools. Like Aira that has a robust system of service upgrades for productivity enhancement, choose AI tools that offer control and other robust business options, plus a proven success model.


Conclusion

Some other very useful traits of the best AI tools include personalization for recommendations and accuracy and control to prevent misuse or abuse of tools. Use conversational AIs also that offer brand differentiation features, to enhance visual brand personality and identity. The best AI tools utilize proven technology and have real-life applications.

How To Conduct The Most Productive Online Sales Meeting With Aira

online sales meetings

Having a productive online sales meeting is vital for generating sales. This is especially so now, where the isolation-related stress wrought on by the COVID19 pandemic can make it is difficult for salespeople to feel excited about work.

In this article, we will discuss how AIRA can help your team remain productive during their online sales meetings. AIRA is an AI-enabled meeting tool that works by making meetings efficient. With prior planning and stress-free preparation, salespeople can begin looking forward to their online sales meetings and also be productive while in attendance. We will show you to make this happen with AIRA.


What are the prerequisites for a productive meeting?

Before we go into how AIRA can help make your online sales meetings productive, let’s first consider the makings of a successful meeting. What do you need to have a productive meeting?

An agenda

A meeting agenda tells participants what to expect from a meeting. That is:

  • Why they are meeting. e.g, what will they discuss? You can arrange this in topics, designate speakers and allot them time so that they prepare ahead of time
  • The expected outcome of the meeting

Always send your meeting invites a few days prior, and call attention to any preparation by key speakers.

A meeting agenda sets the tone of any meeting. The great thing about AIRA is that because it assigns action points after the meeting, it sets the tone for future meetings, ensuring that action-tracking becomes a continuous agenda until goals are accomplished. In addition, AIRA’s keywords feature ensures that future meetings can be grouped around a specific action or task.

Adding Value

A meeting should add value to its participants by:

  • Prov.iding information that makes goal achievement possible or easier
  • Training
  • For instance, market share, competitor activities, market trends, new opportunities

Team participation

People own the results of a meeting when they participate actively. A high level of participation begins with inviting the relevant people to a meeting.

Consistency

Meeting recurrence should be kept regularly to ensure that sales performance is analyzed constantly. Recurrences block off certain days or hours of the week. This keeps your team on a routine and gives them a strict timeframe within which to complete tasks.

As Aira is AI, it can quickly analyze people’s calendars and then select a meeting time that suits everyone. This ensures a higher level of attendance.


The benefits of using AIRA for conducting productive online sales meetings

Aira

Stress-free operation

A survey conducted among 1000 workers across 4 European countries found that 90% of employees show signs of stress when faced with new or troublesome technology during meetings.

Employees also waste a lot of time troubleshooting, prior or during the meeting, either:

  • Trying to fix the problem (66%)
  • Coordinating with IT support to fix the problem (50%)
  • Preparing handouts as plan B (50%)
  • 15% of those surveyed even said that they postpone meetings until the technical problem can be resolved.

As remote working became the new normal for everyone, people have had to learn technology almost overnight and use it to run every aspect of the business. In addition to the stress of facing possible job cuts, due to shrining business prospects, having technology that is hard to understand and operate can push workers to the edge.

AIRA is pretty much plugged and play, and this ensures stress-free meetings in the following ways:

It’s easy to set up and use

Anyone can use Aira, even with little to no technical know-how. It’s also very integrative, and most of these processes are automatic and require little to no setup.

Some characteristics that denote AIRA’s ease of use include:

  • It integrates with your calendar, so you don’t need to do that yourself
  • Its interface is intuitive, hence user-friendly
  • It integrates well with meeting room equipment

Salespeople can use Aira while on the move, by dialing in from their mobile phones

Ensuring meeting relevance

One of the biggest time wasters for employees in any organization is attending meetings that aren’t necessary or relevant. Additionally, once in the meeting room, it is easy to get diverted and have meetings that aren’t productive. To ensure meeting relevance, Aira:

  • Invites the right people
  • Sets meeting goals and objectives beforehand
  • Keeps track of meeting time and ensures that you get the most from your allotted time
  • Records and transcribes meeting action points, which keeps subsequent meetings on the topic
  • Makes use of keywords so that salespeople and other team members can follow up based on topics that are most relevant to them

Voice AI leaves attendants free to concentrate on meeting agenda

Taking meeting notes can waste time during meetings if people have to pause to accommodate the slower speed of manual note-taking. Participants also have to contend with interruptions when asked to rephrase or restate a point. All these factors can cause meeting participants to lose concentration and deviate from the meeting agenda.

With AIRA, meeting attendants don’t have to worry about missing a point. This is because AIRA automatically records meeting notes, and then transcribes them.

In addition, eliminating note-taking tasks means that meeting participants can concentrate on developing ideas and furthering the meeting agenda.

Reduce monotonous tasks

Imagine if you have to schedule meetings every week and each time, your tools fail. You would then have to spend a lot of time on manual meeting management and this would leave you little time to be productive in other areas.

One study found that an organization can lose up to 47,000 hours of total employee time per year, just on meeting scheduling.

Hubspot study on employee productivity

Meeting management can interfere with employee productivity (source: Hubspot)

When meeting organization and management becomes routine, having an AI tool such as Aira to handle such tasks leaves you free to focus on other important matters.


Final words

Meeting tools should enhance how you conduct meetings by improving attention, enhancing collaboration and promoting accountability. Aira does this and more, by taking the stress out of meeting management to guarantee productive online sales meetings.

With These 5 Ways AIRA Makes Your Sales Meeting Successful

sales meeting

Sales are the lifeline of any business. Consequently, businesses are always searching for the best sales-boosting techniques. When sales are stagnating and the sales performance needs improvement, the sales manager needs to optimize their organization’s sales pipeline.

The most practical method of improving a sales pipeline is through a thorough review of the sales processes. The sales manager needs to examine all the sales undertakings from the sales admin and perform the necessary follow up.

Consequently, 72% of all successful sales managers will hold their sales pipeline review meetings a few times each month. Why? Over 63% of them feel that there is a lot of improvement in legroom in sales pipeline management.

Beyond sales channel shortcomings, sales managers are also, facing massive sales forecast accuracy challenges. The executive is under immense pressure to locate the heartbeat of their brands and their win rates. It is only 46.9% of all forecasted deals that close in a win and on time due to the immense collaboration efforts required to make a stellar sales prediction.


Why businesses need sales meetings

Such processes require a team effort between the revenue, product mix, sales, and marketing executives. Since board members and shareholders do not like surprises but appreciate well a well-managed and controlled sales performance, collaboration meetings between executives that highlight any sales challenges are a necessity.

Such meetings allow an analysis of forecast accuracy in detail, which will bring forth the business’s negotiating, personnel, or sales problem. When the sales teams deal with these snags, the company will have better forecast accuracy outcomes.

Sales meetings are therefore necessary for businesses that need to improve their revenue collection and forecast processes. Some benefits of productive sales meetings include;

  • Improved sales processes
  • Better sales forecast results
  • Ample sales strategies analysis opportunities
  • Enhanced sales resource allocation and management
  • Efficient progress reviews
  • Better mapping of sales targets

5 ways Aira makes your sales meeting more effective

While sales meetings are paramount for the improvement of sales strategies, it is only 53% of company employees that term them as productive. Many account executives and sales reps cite lack of engagement, meeting mismanagement, and a lack of agenda as challenges to a productive sales meeting. Fortunately, we are now living in a digital and connected world, meaning that sales teams have access to massive sales improvement data. They are not only finding it easier to obtain sales channel improvement information but are also now more accountable for the progress, follow-up, and results of the steps taken.

The use of AI meeting tools can also assist in the implementation of productive sales meeting practices. Virtual meeting assistant tools like Aira are powered by artificial intelligence technology and are the perfect sales meeting assistants.

Aira will step in into your sales meeting, make notes, and share them with the rest of the sales team for follow up, enhancing collaboration between all the stakeholders. This state of the art AI tool can join web conferencing calls and transcribe all the dialogue between members, highlighting every key action for future follow up.

Some of Aira’s most useful features include her ability to schedule meetings and synchronize all your schedules with Google Mail or Microsoft 365. She also integrates perfectly with customer relationship management platforms via Zapier.

At the end of each meeting, Aira will also provide the meeting chairperson with the meeting’s analytics and highlight areas that require improvement to ensure that your meeting’s agenda is optimized. Some of the challenges that Aira can streamline in sales meetings include;

1. Meeting scheduling

aira meeting scheduling

Many challenges face the meeting convener which include time, technology, venue, and convenience restrictions. As an illustration, when scheduling meetings you have to ensure that the meeting time is perfectly slotted such that the members are undistracted before the commencement of the meeting.

The meeting time has to be convenient for every attendee to ensure that every member stays put until the final topic has is wrapped up. Scheduling the perfect meeting time can be a challenge for sales teams that tend to veer off the agenda.

The AI meeting can solve this challenge. Feed Aira with your meeting’s agenda and topics and she will distribute the meeting time adequately to ensure that it complements the rhythm of your office.

She will contact every meeting participant beforehand to gauge his or her availability and to understand what the best meeting hours are. She will handle all the cancellations, rescheduling, and communication duties to ensure that all decision-makers arrive at the meeting ready to give it their full attention.

AI tools can additionally schedule a time for technical challenge troubleshooting and share all the required meeting passwords and links with all participants in advance, should you decide to hold an online meeting.

You can, for instance, use an AI tool to research and share informational videos that educate all members beforehand on the use of new meeting technology. This ensures that all prior app downloads are made and that all participants are familiar with technology to ensure that the meeting flows smoothly.

2. Taking meeting notes

The manual taking of meeting notes is one of the most tedious bits of a sales meeting. The sales pipeline or forecast improvement meeting will have tons of data to consider and mull over. Topics might switch without warning and a discussion with more than one participant will turn into a highly convoluted discussion.

Topics about lead follow-up, lead generation, and monitoring will have tons of numerical data accompanying it, which makes it challenging to take note of manually. The minute-taker is therefore often in a difficult situation, where they have to personally gauge what are the most pertinent issues to take note of in a meeting.

This situation could force them to expunge some discussions that are irrelevant to the agenda since they cannot transcribe the full meeting discussions by hand. When a minute taker is also part of the meeting and has knowledge that will enhance the discussion, minute taking will curtail their contribution.

Thirdly, manual minute writing can also be very difficult to manage when a meeting is poorly chaired. If the moderator cannot steer the meeting towards objectivity and productivity, the minute taker will need to keep cueing the chair to take control of the meeting, and mute side conversations. This makes the minute writer’s task even more challenging.

AI meeting assistants like Aira can ease the sales meeting minute-taking process. Aira has AI-powered note-making and listening features that will automatically take fantastic meeting notes. You can rely on Aira to take your notes and leave all participants free to deeply share on the agenda.

This virtual meeting assistant will transcribe all the meeting’s dialogue to ensure that all the critical topic deliberations are saved for future reference. She will also analyze the engagement and behavior of your participants to highlight areas that need communication improvement steps in the future.

Best of all, unlike manual minute takers that ran out of paper, Aira will keep writing until the meeting is adjourned.

3. Increasing meeting engagement

One major source of boredom in sales meetings is a lack of diversity in presenters and media. No one wants to listen in to numbers from the same manager for the umpteenth time. Sales meetings can also become less engaging over time. If all you have at hand are plain printed text and numbers as handouts, the meeting will have the aura of classroom boredom, especially if the topic is repetitive.

You can utilize AI tools to add interactive content and data to your meetings. This strategy will table your topic engagingly and uniquely. Use AI tools to add worksheets or polls to your meting and increase collaboration. Assign revolving meeting host duties via Aira also to add some energy and freshness to your meetings.

4. Increasing the meeting’s actionability

Increasing meeting actionability

If you have ever attended a meeting and wondered what its agenda was, then you were invited to an ill-prepared meeting. The sales meeting’s agenda was either nonexistent or weak meaning that the conversions were also pointless.

Unproductive meetings are a huge expense to a company. The average employee will attend close to 62 meetings each month, meaning that they will spend close to 40% of their work hours in meetings. To ensure that this time is utilized most profitability, these meetings have to be deeply researched and prepared in advance.

Aira will not only handle the meeting’s scheduling task but will help you set your meeting’s agenda. She will quickly provide access to old meeting notes and deliberations to help your design an agenda. She will also share the agenda and topics with all participants beforehand to ensure a productive sales meeting from prepared participants.

5. Keeping the meeting on track

One common meeting complaint is that they eat up too much work time. An employee that has to attend to their deadlines, quotas, and calls will appreciate Aira’s ability to organize and streamline the progress of your sales meeting.

AI tools can monitor time limits to ensure equal participation for all members. For online meetings, she will also make room for comments, reactions, and questions to ensure that the meeting is not distracted by side discussions.


Conclusion

Aira is the to-go-to meeting companion for sales teams, managers, and functions. Delegate your meeting task to her capable AI ability and she will ensure top-notch productivity in your sales meetings, by enhancing collaboration, engagement, and actionability.

Why Machine Learning Algorithms and AI Are Imperative for Your Online Meetings

machine learning algorithms and ai

A few years before the COVID-19 epidemic, it had become clear that online meetings were the future of meetings. Pundits had observed that close to 50% of small businesses in the US were home-based.

There were predictions therefore that over half of the US workforce would be working remotely by 2020.

Technologists began to advocate for robust teleconferencing platforms to eliminate the then unpredictability of remote meetings.

They also encouraged innovators to preserve the face-to-face aspects of meetings to accommodate valuable eye contact and non-verbal cues features of meetings.

The online meeting tools that arose from this clarion call were wonky, hampered by a lack of innovation. The choice of meeting tools was few, with limited processing power.

The online meeting of the day was not as productive as it is today, where meetings can run on elegant, portable mobile screens.

Fortunately, today’s innovators have delved deep into advanced online meeting support platforms research. They have beautifully infused old technology with robust machine learning algorithms and ai technology.


What is Machine Learning Algorithms and AI?

Machine learning is an artificial intelligence learning process. It was born from the old school form of pattern learning, which emphasizes computer learning in the absence of certain programming aspects.

Machine learning exposes models to data allowing them to adapt to it independently. Machine learning algorithms enable computers to make repeatable decisions and reliable results.

Artificial intelligence, on the other hand, is a broad science that programs machines to mimic human faculties. Online meeting tools powered by machine learning algorithms and ai are powerful, reliable, and predictive. These tools have massive data saving and assimilation abilities.

The introduction of AI innovation in online meeting tools has led to the discovery of tools like AIRA. AIRA is an intelligent meeting companion that not only takes meeting notes, but transcribes them and shares them with all meeting participants.

She is an AI-powered tool that can automatically schedule your online meetings and dial into the meeting when it commences. Below are the reasons why tools like AIRA are imperative for online meetings.


1. Meeting scheduling

meeting scheduling

Ask any office assistant and they will tell you that meeting time management and scheduling are vital skills for a meeting’s success. The fact is, there are tons of scheduling tools out there, but most workers often have conflicting timings when meetings are scheduled. Why does this happen?

While the planning and scheduling bit seems deceptively simple, it is not easy to find a time and date that works perfectly for every meeting member.

A simple recommendation of a day or time can bring forth a mess of emails, asking for clarifications on time zones, week, month, or even year!

The person scheduling the meeting might not have ample time, to deal with all these communications while handling their core job and other life challenges. They therefore do not have time to spend in the search for the perfect and optimal meeting time for everyone involved.

Enter meeting personal assistants powered by AI. They will take on the scheduling bit of the meeting, contact every participant, and take into consideration the meeting’s schedule preferences. The AI tool will select the optimal meeting time for all participants and display it to all members.

The AI meeting assistance will also eliminate common scheduling problems like double booking, reschedules, cancellations, and reminders.


2. Time management

Meeting leaders not only face the challenge of updating every member’s calendar and sending email reminders but that of choosing meeting participants as well.

Besides, most employees prefer short meetings that also save on man-hour costs of long meetings. You however have to be careful to ensure that you have enough members at hand to cover the agenda.

The AI meeting assistant can help solve this dilemma by availing enough company data on the agenda at hand. The AI tool will give you access to external data sources and analytics from past meeting behavior and occurrences to help you chart your time management strategy.

The meeting bot will distribute all your meeting topics appropriately to help you cut out all delays, filler discussions and other time wasting occurrences. Good planning will improve the flow of the meeting and increase productivity.

The meetings bot will also help identify the ideal meeting members as per their relationship, role, or expertise.


3. Enhancing collaboration

The ideal online meeting should not be hampered by the usual physical limitations of data access. There should be abundant data at hand to keep all members well informed.

Physical meetings often have the challenge of data access, because a meeting leader cannot accurately anticipate all the information that a meeting will require.

AI tools can, therefore, cut down the frustration that limited data access brings to meetings. These tools can give access to all critical data, before, during, and after the meeting.

As an illustration, in a meeting where drawings and documents are shared on a weekly basis, all team members will need to access the updated version of the information before the meeting.

Since there are most likely dozens of versions of this data in your business’s computers, the AI can scrape through your servers and access the documents needed for the meeting, ensuring that they are up to date.

The bot can also share these latest versions of documents with all team members. When the meeting commences, the AI will also present the required videos, images, data charts, and web links as per the keyword or topic in discussion.


4. Accurate minute taking

Distractions are very costly to productivity. Studies show that once you are distracted from work activity, you will need close to 23 minutes to get back to your productive element.

There are therefore few things as frustrating as a motivated worker who is forced to lose their focus and has to face the uphill battle of concentrating once more on the matter at hand.

Unfortunately, this situation minute taking puts many minute writers in. Minutes are not a transcription of the discussion in place. They simply summarize any critical information as per the agenda.

This summary is later on typed and sent to all participants for collaboration and accountability purposes.

The challenge of minute taking is that the members do not always keep to the agenda. Side issues will creep in distracting the focus of the meeting.

The minute writer will often be caught between the various ongoing discussions, unable to accurately track all deliberations around the table. A meeting set up therefore strains a minute writer’s active listening skills.

In the process of separating key facts in long discussions, they will become very distracted and will most likely not make their contribution to the agenda. Visual meeting assistants like AIRA will take all meeting notes and transcribe every topic discussed during your meeting.

These AI tools have a voice to text features that can help all members scan back through all topics that have been discussed.

The meeting members can use these tools to highlight any questions that arise from the deliberations and table them to the chairperson without distracting the flow of the meeting.


5. Handling after the meeting procedures

Handling after the meeting procedures

After a meeting, the minute writer also has duties that take more of their work time. They have to ensure that the ideas arising from the meeting are kept in memory and put in action.

They have to ensure accountability and follow up by producing all the meeting minutes promptly. They should also distribute the minutes to all participants either physically or via email.

The meeting leader should also ensure that all documents pertaining to the meeting are archived together for use when they question arise in future meetings. The meeting leader also has to remind the meeting members of any uncompleted action items via phone calls or emails.

The AI meeting assistant tool will not only take up all these post-meeting tasks but will do so accurately. The online meetings tool will free the hands of your meeting leader so that they can focus on the meeting and offer their valuable contributions.

They will also ensure that the meeting leader is free to get back to their core work function after the meeting since the AI toll will handle all the above menial but critical tasks on their behalf.


Conclusion

That future is here, and a large number of meetings are now held online via various video platforms. In a couple of months, most office workers have now turned to remote working, handling meeting tools that they barely heard of before the pandemic.

Why AIRA Is The Best Meeting Minutes App For You

best meeting minutes app

A meeting minutes app is an essential part of running a business efficiently. But though there are many meeting minutes apps out there, not all of them will do what they promise. Testing one app after another to find the right one will waste your valuable time and is therefore not a sustainable approach for finding apps if you are busy running a business.

If you have been searching for the best meeting minutes app, your journey ends here because in this post, we will tell you why we think AIRA, an AI-powered best meeting minutes app, is the best, and why recommend that you sign up for a demo.

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Why you should manage your meetings and take minutes with AIRA

AIRA isn’t just a tool for taking minutes, but a complete meeting and calendar management tool. We recommend AIRA simply because it does what it promises, and that promise is backed by its great features which include:

1. Calendar sync

Calendar sync

AIRA syncs into your personal organization tools such as google mail and Microsoft 365, allowing you to use those tools more robustly.

Immediately you log into AIRA, it automatically picks up your calendar details. In the image below, notice the dots on the specific days. They represent all the meetings that are scheduled to take place on those days.

The list view on the top right hand corner of the calendar allows you toggle your meetings lists on and off.

While the auto-join function in the list view makes it easy for you to join meetings on AIRA directly from your calendar.

Calendar syncing prevents double booking, because whenever there’s a new meeting scheduled, it is automatically added to your calendar. Calendar sync also ensures that you attend all meetings on time as you will never miss a notification.

If you have indicated your availability times on your calendar but so happen to schedule a meeting during such times, they change to reflect you are busy, allowing others around you to manage their expectations.


2. Note sharing

Note sharing

Aira automatically records and transcribes meetings discussions.

The “Meeting notes” section in AIRA is where all notes are generated and posted at the end of every meeting. If you click on an item in the meeting notes list, it will show the transcript of the meeting discussion.

Next to the transcript is a voice recording and keywords from the meeting. Clicking on a keyword highlights the part in the transcript where that word was discussed. This saves a lot of time and effort that you would otherwise have had to use scanning an entire document to find what you are looking for.

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3. Join all meetings: In-person, virtually, on the move

Aira joins online meeting

Aira is designed to join all meetings, whether or not you are available. If in transit, you can use your mobile phone to connect.  A call to your number automatically allows you to start the meeting.

AIRA has an “auto-mail” function that allows you to send meeting notes (recordings, transcripts, action items and meeting keywords) to attendees. So after every meeting, everyone will receive all discussions from the meeting, regardless of their location.


4. Action items: Edit action items and share instantly with the team

During the meeting, you can actually tell AIRA to take note of action items. Those action items will then appear under the “action items” section under the “meeting notes” tab. This helps everyone who attended or didn’t attend, to update themselves on “next steps”.

If you have enabled the auto-mail function, AIRA will automatically email all the meeting details to attendees. You can also send the email manually from within AIRA.


5. Informative and actionable analytics

Informative and actionable analytics

Meeting analytics give you a chance to optimize future meetings for maximum benefits to your sales pipeline.

AIRA has an analytics feature that gives you details such as number of meetings per week or month, and number of meeting notes taken.

If you want to refer to a specific meeting, you can look up the details in the “my meetings” section, where you can call up the transcripts from that meeting,


6. Integrates your CRM using Zapier

Zapier allows apps to be integrated into a business, creating automated workflows. Automation saves time, improves visibility, creates transparency and eases the workload.

Integrating a meeting minutes tool like AIRA into your CRM creates endless opportunities for growing your business. For instance, after a meeting, all team members will see meeting notes and execute on their areas.

  • Marketing teams can activate a campaign based on action points and keywords generated from your meeting
  • Sales teams can set up a demo with the client, or upsell
  • IT support can immediately fix user problems

Integration also improves customer perception, as customers will see you as efficient. If you had a meeting with a customer, they will receive minutes and action points immediately, and this boosts their confidence about your efficiency.


7. Support

An app can be great and do everything it promises, without customer support, that experience can be greatly diminished. App upgrades are also important when deciding whether to sign up for an app because, without upgrades, app functions will not work.

The team at AIRA is always working to upgrade the meeting app to make it serve you more effectively and productively.


What next?

AIRA makes life simpler by taking away the hustle of meeting organization and coordination. So, if you are still running meetings the old fashioned, inefficient way, making AIRA part of your tech stack will improve how you run meetings and take meeting minutes.

Getting started with AIRA is easy using your outlook or google email. AIRA also works with any web conferencing bridge. But before you get started, watch this demo video and also book an appointment with someone from TEAM AIRA.

Now Watch How AIRA Works!

How Various Machine Learning Models Make a Successful Web Conferencing Platform

machine learning models

Technology is increasingly making its presence felt in today’s business world. Mounting data volumes, availability of cheaper computational processing, and affordable data storage have led to increased interest in machine learning models in recent times.

More than ever before, it’s now possible to create models that can analyze complex data on a large scale while delivering quicker and more accurate results. With such models, organizations can spot profitable opportunities and avoid unknown risks.

With machine learning, organizations use algorithms to set up models that uncover connections and use these to make better decisions – even without human intervention. Most industries, particularly those that handle vast amounts of data have leveraged machine technology to increase efficiency and outdo their competition. Examples of such are in:

  • Financial services
  • Government
  • Health services
  • Retail
  • Transport services


Machine Learning in the Workplace

Machine Learning in the Workplace

In many organizations, communication and collaboration pose a great challenge. This brings in the need to integrate intelligent technology within workflows in a seamless process. Such technology enables teams to leverage their synergies and talents, enhance engagement, and speed up work processes.

This approach to workplace productivity uses artificial intelligence and machine learning in ways that make work-life more productive and profitable. Besides, the use of wireless technologies, high-bandwidth internet, and the cloud already make it possible to work in spaces other than the conventional meeting rooms.

With advances in both memory and processing power, apps and devices now hold higher levels of intelligence and help create communication and collaboration tools. As such, smart meeting rooms can now give workers access to different conferencing technologies that are key to improved business processes.


Types of Machine Learning Models

Types of Machine Learning Models

a) Supervised Learning

Given that machine learning predicts an output by using sample inputs, it’s referred to as supervised learning. An example of this is facial recognition whereby a dataset composed of images of meeting attendees helps to predict the names of future meeting attendees.

b) Unsupervised Learning

While supervised learning uses pre-existing data, unsupervised learning builds its knowledge base through observation of activities such as user behavior or anomaly detection.

c) Other Variations

This form of machine learning covers many categories but reinforcement learning is the most predominant. It features a decision-making policy that gets enhanced with time, based on the outcomes of decisions taken previously. In web conferencing, it can be used in the optimal framing of users in a video or in anticipating a user’s wish to start a meeting.


How Does Machine Learning Enhance Web Conferencing and Workflow?

Machine Learning Enhance Web Conferencing

Machine learning is a subset of Artificial intelligence. It relies on quality data, patterns, and inference and uses statistical models and algorithms to perform assigned tasks – usually performed by humans.

Online meetings can be tedious and often, one half doesn’t know the other half. At times, an attendee forgets to hit the mute button and lets out a big yawn. But, machine learning models bring a new dimension to virtual meeting experiences.

Web conferencing provides an ideal forum to discuss perspectives, exchange ideas, share documents, and provide solutions to problems. It also includes the use of video conferencing and screen share. Users can also hold virtual classes through webinars.

An unlimited number of people can participate in these forums. Video conferencing, for example, allows many meeting attendants to participate without losing relevance. Meeting members also get a fair share of attention – all without affecting the bandwidth.

The use of machine learning models assists in:

  • Creating an easy to implement working environment  – employees can join meetings at the touch of a button
  • Predicting the most ideal meeting location for teams based on previous data

  • Connecting scheduling apps to the most ideal meeting venues

  • Automatic prediction of the apps most likely used in meetings
  • Creating a better web meeting experience using automated artificial intelligence-based API syncing
  • Helping to make meetings much more intelligent and contextual


Benefits of Using Machine Learning Models in Web Conferencing

Benefits of Using Machine Learning Models

Web conferencing is quickly becoming integral to the modern workplace. Companies, both big and small are embracing more innovative, collaborative, economical, and productive ways of working.

Machine learning models help to provide:

1. Intelligent Meetings Tools

Close collaboration helps in creating strong and dynamic business relationships. This calls for effective meetings. Aira is an artificial Intelligence-based meeting software that:

  • Records all meetings proceedings and transcribes the recordings for you
  • Handles mundane but time-sucking tasks like calling all meeting participants before the meeting commences and adding people to video calls
  • Helps you keep track of all your meetings and notes
  • Helps you to identify meeting participants and usher them to the meeting room
  • Notes down all meeting records and then shares them out to all meeting participants
  • Enables you to optimize your processes by providing meeting analytics

Aira is the go-to meeting companion that helps you focus on solving bigger issues by taking care of menial meeting tasks like minute taking. Besides, the tool connects your meetings to your firm’s knowledge assets which helps to organize meeting notes and set meeting agendas.

2. An Efficient and Cost-effective Way of Hosting Your Meetings

Combining web conferencing with teleconferencing makes hosting a meeting both efficient and cost-effective. Web conferences are both visual and interactive and some allow you audio access via the internet.

A successful machine learning web conferencing solution needs to cover all your company needs. You also need to ensure that the technology is based on the right foundation. Modern conferencing technologies call for a robust, reliable, and highly secure communication infrastructure to help power web conferencing services.

3. Strict Privacy Regulations

While there was a recent public outcry over Zoom’s privacy and security settings ( which was later addressed), developers build responsible artificial intelligence tools for web conferencing. They also make sure that the tools meet the needs of different groups of people and protect private information.

Data privacy can be enhanced with the use of differential privacy techniques. Also, confidential computing can help to secure the organization’s machine learning assets while policies can be applied to maintain resource control and comply with regulatory standards.

4. Increased Employee Responsiveness

For businesses that leverage BYOD (bring your own device), employees show a notable improvement in responsiveness and decision-making. Such businesses can utilize machine learning-based models that offer video conferencing platforms to enable their users to attend video meetings on the go.

5. Replacing Cumbersome Workflows with Automated Chatbots

Managing cumbersome workflows is made easy by the use of virtual assistants for video conferencing. AI-powered chatbots can also intersect your email marketing and CRM for easy workflow follow-up after meetings.

6. Trust and Collaboration

A heightened sense of camaraderie, trust, and collaboration emerges when team members use machine learning meeting tools. An elevated meeting experience also increases engagement and helps participants to stay focused during the entire meeting. This is a big win for the business.

Machine learning models can also enhance your team’s collaboration experience and help build better and stronger relationships. With reduced meeting friction points, employees can strengthen their interactions and build high-performance teams.


What You Need For Successful Web Conferencing

Successful Web Conferencing

For successful web conferencing, your preferred meeting tool needs to offer the following capabilities:

1. Ease of Use

Your web conferencing technology ought to make this experience smooth and enjoyable. If the solution is hard to use, makes processes like setting up meetings or signing in participants tedious, holding meetings will always be a nightmare.

Go for technology that offers you great user experience, can work from any device, and one that requires no plug-ins or downloads. It should also be flexible and easy to integrate into your work processes.

2. High Security Levels

Does your meeting assistant protect your communication from unauthorized access? Ensure that your meeting solution features in-built multi-layer security. This will allow you to have an uncompromised user experience.

3. Multiple and Advanced Features

Is holding an audio call all you can do? How about screen sharing, video conferencing, or holding audience polls? Demand more from your solution provider and elevate your meetings with enhanced collaboration. Your participants will thank you and your meetings will be more engaged.

Furthermore, meeting participants should also be able to hold web conferences via their desktop, laptop, smartphone, or tablet. Multiple meeting features also help to solve many of the challenges you might face while communicating with peers.


Conclusion

It’s no secret that machine learning has a huge impact on business. More and more organizations are taking advantage of this technology to completely transform how their teams communicate.

As many dull administrative activities get handled by machine learning models, employees will have ample time and resources to leverage their collaborative efforts, intelligence, and creativity.

Machine Learning models are dynamic. They are continually evolving and improving. Increased technological advances in both computing and mobile ability will serve to make workplace communication and collaboration more effective and streamlined.

If you want your business to keep ahead, your teams to work smarter, and to have more productive meetings, integrate machine learning into your web conferencing. This is the future of meetings.

The 7 Major AI Companies of Web Conferencing Apps Every Marketer Must Know

web conferencing app companies

AI meeting tools are founded on some key premises:

  • That meeting can and do waste time, but shouldn’t waste time
  • That meeting can cost less money and take less time to run

From your own experience, you probably agree that meetings can be a headache and they also get in the way of daily work. Your employees or teams probably agree the same thing too. Korn Ferry, a consulting firm, conducted a study on 1945 workers, and only 11% of the study participants said that they had productive meetings.

In some cases, meetings indeed are the answer. In other cases, employees can find themselves sitting in meetings that are neither relevant to their daily responsibilities nor their overarching goals. In addition, even where meetings are scheduled and attended diligently, discussion points can tend to be forgotten and follow up of action items never initiated. Without sufficient follow-up, important ideas, that come out of meetings die.  

But there are companies out there that have invested time, money and effort to innovate solutions to turn meetings into the value-add they should be. We will discuss them in this post:


The Top 7 AI Web Conferencing App Companies

1. Testfire Labs

Testfire Labs is an award-winning, Canadian-based company that creates innovative AI solutions that increase business efficiency. Testfire is the company behind CANARI.AI, an AI-powered solution that focusses on plant health, and Hendrix.AI, an AI solution that automates and optimizes meeting outcomes. Hendrix.AI leverages Natural language processing to perform meeting-related tasks such as:

  • Transcribing notes
  • Organizing, recalling and summarizing meeting action items
  • Analyzes trending topics by going through meeting transcripts

“Meetings are broken”, is the simple maxim on which Testfire labs was founded. The company’s CEO believes that meetings take up a lot of unnecessary time and money investment, a factor that propelled him to create solutions to enable people to achieve more with speed.

Testfire’s target market for its solutions are enterprises with more than 1000 people.  Some of its ardent users include companies lie NAIT, that tend to be meeting heavy.


2. Across Labs Inc

Across labs, inc is an AI company based in San Francisco, California. According to Across Labs team, company managers and executives usually have an average of 62 meetings per month. Yet 50% of meetings they attend are failures for reasons such as:

  • Being involved in meetings that are of no relevance to them
  • Lack of clear action items
  • Key discussions points are not captured
  • Meeting monopolization by certain individuals
  • Getting sidetracked from main discussion agenda

Across Labs team consider Acrossio the answer to these problems. The company seeks to transform “the future of work” through their “content in context” flagship AI meeting software, Acrossio. Users of Acrossio can accelerate knowledge sharing and learning collaboratively.  

Acrossio records discussions that happens during a meeting, including meeting minutes, file shares, etcetera, and stores it to a collective cloud. Users add context to the discussions by appending their comments, bookmarks, and chats to the recorded sessions. The stored collective group knowledge is then transformed into intelligence that can be used by the company.

With Acrossio,

  • Capturing opportunities, risks and ideas coming out of discussions is made easier
  • You can also build up on old knowledge/meetings with points from new discussions
  • Acrossio can listen, record, transcribe and share content from meeting and discussion sessions
  • You get to know your team better and learn their strengths in problem solving, idea generation or visionary thinking
  • You can find out what teams are talking about and their moods and opinions around topics


3. Second Rise LLC

Second Rise LLC is an innovations company that provides services such as research, training, software development and publishing to over 5000 organizations including governments and non-profits.

Based in Portland, Oregon, SecondRise LLC is the brains behind Lucid Meetings, a cutting edge AI tool that improves team reporting and collaboration. Lucid meetings:

  • Facilitates meeting efficiency before, during and after a meeting
  • Keeps track of meeting results, through real time action items and keeping records in shareable formats
  • Distributes meeting items via email
  • Focusses on training to equip employees with knowledge on how to run efficient meetings
  • Provides templates for running meetings


4. MeetingSift

MeetingSift was founded by individuals with:

  • An urgent need to eliminate time wastage during meetings
  • A need to ensure that every meeting yields value by running efficiently.
  • An impressive level of collective expertise in communication, technology and collaboration, to make these two needs a reality

Although meeting minutes in MeetingSift are recorded by humans, assignment of note-taking duties is done intelligently to ensure meetings are captured collaboratively and with ease.

MeetingSift team seeks to make meetings more engaging and productive by:

  • Providing company executives with useful meeting intelligence
  • Encouraging individual output within groups
  • Enabling visualizations of what is happening in the group in real time
  • Integrating content in slide format. This also includes other presentation formats such as keynote and PowerPoint

MeetingSift also uses the Eisenhower quadrant and the effort vs impact quadrant to help teams prioritize what they choose to focus on.

A very important feature of MeetingSift is the “Linked activities”, which allows you discuss your brainstorms within the context of the quadrants, and rank projects by priority levels.


5. Cisco (Voicea + WebEx)

Cisco is a technology giant behind several innovative software products, including WebEx, an AI-powered meeting assistant.

Recently, Voicea, a company whose founders are from FaceBook, Oracle and LinkedIn, became part of Cisco’s WebEx platform.

Voicea are the creators of EVA, an AI meeting assistant that takes notes for you, allowing you to stay focused on your meeting. According to Voicea, 40% of your time is spent following up on meetings. Voicea’s ability to follow up frees up that time for you to use more efficiently.

Webex is a leader in video conferencing and when combined with Voicea’s note-taking and activation feature, it becomes a powerful tool for turning conversations into actions that leave an impact.


6. LogMein

LogMeIn is a Boston-based company that enables customer engagement, IT management and team collaboration through its cloud-based and SaaS remote connectivity products.  

LogMeIn owns a couple of products and solutions, among them GotoMeeting, an online tool for hosting web, video and audio meetings.

GotoMeeting has many innovative features, some of which include:

  • Commuter mode for people attending meetings while travelling or just out of the office
  • Siri voice command for joining meetings
  • Cloud recording, for seamless on the go meetings
  • Secure web conferencing that requires you to log in through your company’s page
  • Admin center for managing user access and monitoring app use

LogMeIn is currently being acquired by Francisco Partners and Evergreen Coast Capital Corporation, in a $4.3 billion deal that was slated to be finalized in mid-2020.


7. Eduba

AIRA

Eduba was founded in 2020 and for such a fairly new company, it has made quite an impact in the nascent field of AI meeting software.

Eduba is the team behind Aira, an AI meeting software that:  

  • Records meetings
  • Transcribes the recordings
  • Manages meeting attendees
  • Tracks action items
  • Manages meeting agenda
  • Integrates with your CRM to improve service delivery

Eduba serves brands across the software industry, sales and marketing, web development, digital marketing, lead generation, among others.


Final Words

There you have it. The field of AI meeting tools may be new, but it is still growing. As such, with time, we are likely to experience an upsurge of new AI meeting solutions.

Featured Image Credits: Freepik.com

How AI Machine Learning Helps You to Have Progressive Online Meetings

ai machine learning helps online meetings

Innovations in Artificial intelligence (AI) technology have progressed so fast that it does boggle the mind, what the future holds. In a decade, we have intelligent computers that through neural learning technology can diagnose diseases, transcribe speech, or translate a language. Coupled with AI and machine learning, a computer’s smart capacity can modernize telecoms, financial, management, and healthcare industries.

The AI sector is the new frontier in industry and will be worth over $190 billion by 2025. This technology is critical to virtual assistant, predictions, surveillance, customer support, fraud detection, e-commerce, and social media applications. We use AI for image curation at Yelp and content discovery at Pinterest. Google’s neural matrix Deep Mind, powers amazing machine-learning aspects that include robust speech translation, natural language processing, prediction, and search ranking processes.

Twitter is dependent on bots for its curated timelines, while Facebook Messenger chatbots are taking the world of e-commerce by storm. Gartner estimates that by the end of this year, chatbots will manage over 85% of customer service needs. 


Why office meetings need AI tools support

One business sector that needs AI tools support is office meetings. Workers often associate meetings with time wastage, spending that time sending emails or dozing off. A study by Fortune shows that most employees will send at least three emails during a 30-minute long meeting! They complain that these conclaves are too long and unproductive. 

Most meeting chairpersons also do not prepare for meetings, wasting the participant’s time with an agenda-less gathering. Video chat meetings might be time-limited but they do have their complaints as well. Did you know that 43% of attendees on a conference call spend some of that time on social media? A large 65% of them will spend that time on other work related tasks.

Meetings seem to bring out the worst in workers! Participants of the ongoing global video meeting wave are up in arms over Zoom meetings. They have described them as extremely tiring. Why? Between freezing screens, and staring faces, focus during video calls is a challenge. Processing the tone, pitch, and non-verbal cues during a video call meeting is harder than it is in a traditional meeting setup.

Online meetings are shorter but their attendants have to dispense more energy studying the body language of their meeting partners, which drains them and creates a dissonance of conflicting emotions. Add minute writing to this painful set-up and the person in charge of minute taking will not have any opportunity to make valuable contributions or engage with other meeting attendants.


Reasons why artificial intelligence is an online meetings game changer

1. You can delegate some pre-meeting tasks to the AI meeting tool

AIRA

Meetings are essential to meeting business objectives and promoting positive company culture. They encourage teamwork, and every business owner should encourage mechanics that promote meetings, making them a source of productivity rather than a distraction. In the office set up, you can delegate your minute writing tasks to personal meeting assistants like AIRA.

AIRA will join web conferencing calls, record all the meetings proceedings, and transcribe all data on your behalf. She will keep track of all your online meetings and notes. Your favorite meeting companion will jolt down all meeting records, share them with all the meeting participants, and provide meeting analytics to help you optimize your processes. AI meeting tools can for instance;

  • Handle all the mundane but time-consuming tasks such as joining the online meetings, adding people to video calls, and calling all meeting participants prior to the meeting.
  • Identify meeting participants and usher them to the meeting room. With AI meeting bots at hand, you will have fewer online meetings where participants log in and hardly know half of the faces on their screens.
  • The AI tool will also connect your meetings to your company’s digital knowledge assets, to assist in the setting of an agenda as well as the organization of meeting notes. 


2. The AI tool will also make your meeting more productive

You probably have been in a meeting where one participant forgot to mute their microphone and every participant had to listen in to a transcription of their doctoral thesis. Some meetings also go on for too long as each person gets their stand-up moment to discuss business matters. Such talkfests often go beyond the 90-minute meeting mark. In a disorganized meeting, you will have a large number of presenters going off-track.

Meetings are often unproductive because its convener did not do their homework. Hopping people onto an online conference room, when you have not stated the meeting’s purpose is a recipe for disaster. There should be a detailed and thoughtful agenda that should encompass the subject of the meeting, the subject’s topics, and the people responsible for each topic discussion.

The leader should highlight the time allotment for each presenter, write down each question beforehand, and set down the meeting’s expectations. Knowing when and where to mute sound during online meetings is a grey and highly contentious area. It needs definitive guidance because workers are spending more time than ever before in remote work video meetings.

Consequently, you will have meetings where some participant disrupts the ongoings with a joke (which will be more annoying than funny) or there will be background noises from barking dogs, construction, or happy children.

Some of the attendants may also be interrupted and have to put the meeting on hold to go deal with real-life issues. Often they will do so, and leave the microphone on. According to Zapier, there might not be a need to mute microphones in a small meeting with five or fewer participants. Since video conferencing software can only show a few faces on the screen at the same time, you can only read essential non-verbal cues from the visible faces.

In the absence of these non-verbal cues, an attendant might be tempted to talk out of turn, especially when the video begins to lag. A larger online meetings need to have an automated system that mutes all other sources of sound and leaves the presenter’s sound on.

Can you imagine the cacophony of sounds that can arise from the microphones of 200 or more online meeting participant’s backgrounds? How can AI and machine learning tools fix these challenges and make your meetings distraction less and productive?

  • AI meeting assistants can automatically mute microphones of meeting members and only enable a presenter’s microphone. The AI tool can also perform selective muting by detecting noises such as barking dogs, keyboard tapping, then alerting, and requesting the offending party to mute their mic.
  • AI meeting assistants can also use facial recognition to put names to faces. This feature can be very useful in online meetings that have multiple participants in them, making identification easier.
  • The AI can also supply each participant’s designation, work history, and contact information to any member that requires it, to ensure that all members spend less time asking or digging for information during meetings.
  • These tools are also maturing and acquiring situational context knowledge. Consequently, they will automatically know about the agenda in question and make better and more accurate meeting notes than human minute writers can.
  • They will also table useful documentation such as financial projections or analyst reports at a moment’s notice. AI tools will also supply past meeting notes, deliberations, conclusions, and action points to ensure that your meeting runs smoothly.
  • Since intelligent bots will be taking notes and transcribing all discussions on your behalf, you will have more time on your hands to focus on the meeting and to share your brilliant ideas with the rest of the team.
  • Voice interaction with an AI tool will free your mind and hands, making the tiresome video conferencing sessions less of a hassle. An AI assistant like AIRA will become part of your work team relieving you of mundane and routine team chores and making your meetings better and enhance growth.


3. Handling after-meeting chores

Your artificial intelligence and machine learning meeting tool of choice will automatically gather information on your behalf ensuring that all meeting members stay focused during the meeting. The tools will do away with haphazardly done or hand-scrawled notes. Some of their after-meeting benefits include;

  • Sharing meeting transcripts to all members that highlight all action points
  • Fostering camaraderie, trust, and collaboration, by enabling the sharing of a meme or two, business files, and meeting records.


Conclusion

AI machine learning helps online meetings to be more productive and more efficient in delivering positive results. AI machine learning technology benefits for personal and office use are endless. Virtual personal assistants like Alexa or Google Now can set up your schedule and remind you of items on it on time. Siri is a fantastic personal assistant and is particularly useful during travel.

She can check the weather, your flight information, find your lost luggage, and grab that great parking spot for you. AI meeting assistants like AIRA or Hendrix will also bring your office workers closer allowing focused interactions that enhance productivity during meetings.

Top 10 Platforms for Hosting Online Meetings

Online meetings

Meetings in a company are inevitable; they sustain continued business. But with company operations and offices spread over wide geographical areas -some even global- it can be a challenge to conduct meetings.

Traveling for a meeting is always an option -and it has been done before- but the cost of travel is high, and the ROI is hardly ever justifiable given the length and/or output of the meeting. In addition, as the world grapples with how to do business in the era of covid19, online meeting tools are useful now more than ever. Travel is not an option for anyone and even when travel resumes, having the option to hold online meetings while saving costs will still remain a preferable option.

In this article, we will explore online meeting tools that make having business meetings easier, cost-effective, collaborative, and productive.


Top 10 platforms for hosting online meetings

1. ClickMeeting

ClickMeeting

ClickMeeting is a reliable meeting platform that comes loaded with many useful features. It’s ideal for video conferencing, hosting webinars, online conferences and holding online meetings.

It’s easy to use, making it ideal for anyone with little to no technical skills. Click meeting runs online, so you do not need to download or install anything.

Features:

  • Host online conferences with thousands of attendees and multiple presenters
  • It works straight from your browser
  • Customize with your logo and colors to suit your business or event
  • Stream live on FaceBook and Youtube and reach new audiences through those channels
  • During Q&A sessions, use “question mode” to control your audience 
  • Translation feature allows attendees speaking a different language to participate
  • You can share your screen
  • Recording feature is available, making it ideal for record purposes and future analysis
  • A call-to-action feature, to increase productivity
  • Record up to 10 hours of meetings

Pricing:

Free: for 30 days

Live: $25

Automated: $40

Enterprise: Contact for more details


2. Skype

Skype

Skype has been around for a long time. It is online meetings platform that is trusted by brands and individuals alike for its reliability and security (thanks to the Microsoft brand name). Though skype is great for chat, its video conferencing capability is its most hyped feature.

Most people use the free version of skype, but paid options are available for meetings hosting 50 or more participants.

You need to download and install Skype on your computer, although the process is quite easy to follow. After installation, you can sync Skype to your address book, making it easy to access and call your contacts in one step.

The search feature allows you to find and invite anyone who is not in your contacts, to connect witty you.

Features:

  • Free for up to 50 people
  • You can chat, group chat, call or video
  • File sharing enables collaboration
  • It has versions for web and mobile
  • Skype has subtitles feature
  • You can call phone numbers from skype

Despite its popularity, Skype is a bit of a heavy app and may sometimes have unclear output on calls having many users.

Pricing:

Free for up to 50 participants. Otherwise, contact for more details


3. BlueJeans

BlueJeans

BlueJeans is an online meeting and video conferencing app trusted by enterprise brands like Facebook, LinkedIn, Zillow, among others. BlueJeans was acquired by Verizon in April 2020, a move that will see the app leverage Verizon’s 5G technology for better video conferencing.

Its analytics, live meeting controls, minute-taking and enterprise-level security are some of the features that make BlueJeans an enterprise meeting tool of choice for most.

Other features include:

  • One-touch-access allows users to join from their browser or device
  • It is integrable with more than 30 apps
  • Confiture to suit many meeting room systems
  • Make phone calls for free to more than 40 countries
  • Customize to suit your brand
  • Record meetings and save to the cloud

As with most enterprise-grade apps that host many users, video and audio quality may be unclear when using BlueJeans. However, the acquisition by Verizon may just fix this issue.

Pricing:

Standard: $9.99/month

Pro: $13.99/month

Enterprise: contact for pricing


4. Aira by Eduba

AIRA
Aira

Aira is an online meetings platform that offers quite a number of interesting features that make it unique. These include:  

  • Its Voice AI feature automatically records meetings. The AI continuously upgrades, enhancing performance and productivity
  • Recordings are available as transcriptions.  Therefore, you don’t have to miss out on meeting discussions or take minutes later on
  • Aira will attend multiple meetings for you, allowing you to still keep up with your busy schedule without missing out on important meeting details
  • Aira uses Zapier to integrate with your CRM
  • The analytics feature allows you to suggest ways to optimize future meetings and improve performance

To use Aira for online meetings, you can sign up for a free trial.

Pricing:

Available during the demo.


5. Blizz by TeamViewer

Blizz

The Blizz Collaboration Companion™ is a video, voice and instant messaging application created by TeamViewer.

TeamViewer specializes in providing remote support through cloud-based technologies to businesses around the world. Boasting installations on more than 2 billion devices, TeamViewer’s popularity as a collaboration tool is unquestionable. Blizz leverages some of TeamViewer’s features, allowing screen sharing and remote access to all your essential meeting and communication tools.

Features:

  • Blizz is free for up to 5 participants but has the capacity to support up to 300 people on one call.
  • It supports sharing on multiple 4K screens
  • Records calls and store in the cloud
  • It’s a secure application that uses 256-bit end-to-end encryption
  • Message indexing for easier tracking of conversations and ideas

One downside with Blizz is that it doesn’t support whiteboarding, which limits interactive use of shared documents during video conferencing.

Pricing (billed annually):

  • Free: for 5 users
  • Core: 6€ / Month
  • Crew: 14/€month
  • Company:19€/month

6. Microsoft Teams

Microsoft Teams

Microsoft teams is an ideal online meeting tool for large businesses, as it supports as many as 10,000 participants on one call.  Microsoft teams support chat, call, video and file sharing on iOS, Windows, Android and web, all while ensuring the privacy and security of participants.

Features:

  • Navigating within Microsoft team is easy; with just one click, you can for instance navigate from group chatting to video.
  • File sharing on Microsoft teams makes team collaboration easy even when traveling or away from your workstation, as you can access and edit relevant files through TeamViewer.
  • Powerful search,
  • Live training online
  • Task management

Although Microsoft Teams has great features, it does not do audio calls, nor does it integrate with third-party software.

Pricing (annual commitment):

  • Microsoft Teams (free): free
  • Microsoft 365 Business Basic: USD$5.00/ user/month
  • Microsoft 365 Business Standard: USD$12.50/ user/month
  • Office 365 E3: USD$20.00 user/month


7. Google Meet

Google Meet

Google Meet is a free service that started off as a secure meeting service for businesses. It is now open to everyone. Google Meet integrate with Gmail, google drive, docs and google calendar, letting you manage your video calls straight from your communication resources.

Features:

  • Live streaming on google meet supports up to 100,000 participants.
  • In addition to enjoying Google’s security feature, GoogleMeet benefits from extensive AI research by google, giving the app powerful abilities like adjusting to environmental noise, so that calls remain clear even in noisy environments.
  • GoogleMeet can adjust Performance to suit different network speeds. This ensures high quality calls in spite of network strength.
  • You don’t need to download googlemeet.
  • G Suite integration allows participants to join calls without internet

GoogleMeet is reasonably priced, making it ideal for a small budget

Pricing:

Free


8. GoToMeeting

GoToMeeting

GoToMeeting is an online meeting tool through which users can host or join audio or video meetings from anywhere. It works on MacOS, Windows OS and mobile.

GoToMeeting has a high price tag, making it suitable for enterprises or businesses that can meet the budget.

Features:

  • The GoToRoom kit allows you to turn your meeting room into a collaborative space.  
  • GoToMeeting helps you to fully leverage your video conferencing hardware
  • Integrate with third-party apps like google calendar, salesforce, or Office 365.
  • Use Siri voice commands
  • Enjoy unlimited meeting time with screen sharing and HD video
  • Get MP4 recordings of your meetings
  • Enjoy end to end security feature

Pricing:

Professional: $14/organizer/month

Business: $19/organizer /month

Enterprise: Call for details


9. Zoom

Zoom

Zoom only went public in 2019 and has in a very short time soared in popularity as online meetings and conferencing tool.

Features:

  • Zoom offers free 40-minute calls for up to 100 participants
  • It is intuitive and easy to use
  • You can hold video calls, voice and chat
  • You can share files and make presentations on zoom.
  • Video and audio quality on zoom is good even on slow connections
  • Supports dual screen sharing and HD video

One downside of zoom, according to the intercept, is that it does not offer end to end security encryption.

Pricing:

Basic personal meeting: Free

Pro: $14.99/mo/host

Business: $19.99 /mo/host

Enterprise: $19.99 /mo/host


10. EverWebinar

EverWebinar

EverWebinar is a reliable and fast online meeting platform that allows you to set up calls and webinars in as little as 3 minutes. it’s a great tool not just for meetings but also for offering live training and webinars.

EverWebinar can automate your trainings, all while giving your audience flexible scheduling options for specific dates, managing recurring events and managing time zones.

Other EverWebinar features include:

  • Manage all your chats, videos and statistics in one compact screen
  • Access all your communication and analytics safely and securely
  • Download previous chat history
  • Send notifications by email or sms

EverWebinar however requires a bit of time to learn the features but when you do, the ROI will be worth it. The testimonials on the app’s webpage bear this out.

Pricing:

Installment plan: 3x$199/year

Annual plan: $499/year

Biennial plan: $799/2 years


Final Words

That’s it for now.

There are many factors to consider when choosing the right software. But this list of 10, feature-rich online meetings apps has something for everyone, and should make doing business in 2020 and beyond a lot easier.

For Productive Meeting: Bringing AI in Every Minute

productive meeting

Businesses thrive on customers. No matter whether you are a start-up or a huge corporation, you need a solid customer base for your organization to breathe.

A productive meeting plays an indispensable role in the success story of your business. Be it striking a rapport with your team members, stakeholders, or your customers; meetings are vitally important for clear communication.

However, the traditional static meeting framework fails to keep up with the changing needs of new team collaboration.

Like every other element, your business meetings need to evolve.

Today’s smarter teams need smarter collaboration systems. Championing this need comes AI meeting minutes, an AI-powered bot that alleviates the overall productivity of meetings.

Modern workforces see a steep growth in distributed workforce models.  After all, the model allows an organization to get the best of global talents along with lowering down running costs and many other perks. According to CNBC, almost 70% of the worldwide workforce today works remotely at least once every week.

However, the critical element that makes sure that this model works is communication. Without it, the full system is susceptible to collapse.

Facilitating the best of traditional meetings without their shortcomings, AI meeting minutes assistant makes sure you make the most of your time.

Let’s look at the primary areas where AI-meeting minutes can boost your team’s efficiency.


AI meeting minutes boost team efficiency

Where can an AI meeting minutes boost your team’s efficiency?

  • Time optimization: Valuable time is often wasted to start the meeting in a traditional meeting. Some participants come early, some late. An AI meeting minutes makes sure everyone is on time every time. It creates alerts 15 minutes before any meeting starts and keeps all the participants posted on the same.
  • Goal-oriented collaboration: One of the many problems that make a meeting unproductive is keeping it impromptu. A meeting without clear set goals creates redundancy in the quality. The attendees, most of the time, leave the premise without actionable steps.
  • Quality optimization: Taking notes is, no doubt, one of the to-do jobs in a meeting for future use. However, it distracts you from the meeting heavily. With an AI meeting minutes, you can focus on meeting, leaving all other to-do tasks on your bot.
  • Clear communication: Human communication may face errors many times, especially if the team size grows. There may be times when you communicate updates to all members of the team, leaving a few. With an AI meeting minutes, there is no trouble like this. It makes sure each member is updated every time without fail.
  • Improved productivity: One of the main challenges in a traditional meeting is keeping every member posted with real-time updates. Especially the last-minute changes.

An AI meeting minutes bot champions this feature. It makes real-time updates hassle-free, seamless, and quick.

Thus, overall productivity increases.

  • Enhanced focus: Eliminating unnecessary distractions of work like notetaking, continuous communication updates to each member increases the quality of attention.

An AI meeting minutes assistant makes sure it does your meta work and lets you concentrate on what is essential: your product and customers.

  • Increased engagement: Adding a touch of a human, you AI meeting minutes bot uses the power of machine learning to simulate human conversational language.

Thus, the next time your team or customer strikes a chat with your AI bot, you will never feel less human.

However, harnessing the power of AI, it makes sure it’s error-proof.

But, choosing the right fit in the flooding market of AI-powered meeting and collaboration tools is tricky.

Here is a list of features that can make your task easier.


meeting assistant features

What features make your AI meeting minutes choice the best for a productive meeting?

No matter how high your tool ranks on a utility-scale, if it is not user-friendly, it can do no good to your team.

That is the number 1 rule.

Keeping user-friendliness and utility as the prime most factors in your mind, the following are the features you should check:

  • Meeting scheduler: The principal role of your tool is to facilitate the scheduling of meetings. But what you need to track is how fast and easy it is.
  • Re-scheduler: Business is dynamic. Last-minute changes are part and parcel. Thus, your AI meeting minutes bot needs to adapt to the needs and facilitate fast re-scheduling options.
  • Transcription capabilities: While in the meeting, keeping a record of your meeting time is essential for future use. Along with the recording, a transcription of the same is necessary to derive the highlights of the meeting. Your AI meeting minutes must have this vital capability.
  • Flexibility: Businesses tend to change their shape and size fast. Thus, no matter if you need a one-on-one meeting or a conference, your AI meeting assistant must be flexible to facilitate all.
  • Integration: Silo model business operations are a thing of the past. Today, you need your work tools with maximum integration power. Your AI assistant must have full integration capabilities to synchronize with popular productivity tools.
  • Conflict resolution: Conflicts between team members are a usual event in the workplace. You need your AI assistant to be adept at helping resolve these conflicts.
  • Precision: An AI bot uses machine learning frameworks to learn patterns. Thus, with time its work efficiency only increases as it determines the trends and critical terminologies of your meeting minutes.

The AI-powered meeting assistant AIRA features all of the above features. But it extends its offerings further.

AIRA is cloud-based, goal-oriented, conversation-adept, and has high precision. But that is not all.

The company makes sure you have 24/7 expert support in case you face trouble handling the product.

Its 256-bit encryption technology makes sure your conversations are safe and in a closed-circuit.


Closing thoughts

An AI meeting assistant is not only efficient but also cost-effective. It costs almost 30% than the average human assistant.  Investing in an AI-powered bot is, no doubt, the right choice for your business today.

There are two key elements that you need to keep a check on while you invest in the tool, the efficiency of the device, and the support that the company that serves the tool. No matter how efficient a tool is, it is susceptible to malfunction.

A company that supports robust troubleshoot capabilities makes sure you stay at peace every time.

Hire your best productive team member, AI meeting minutes assistant today!

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