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Best Remote Sales Training Techniques For Unstoppable Results

remote sales training

Remote sales is booming—and with good reason. It’s a firehose of opportunity that provides businesses with instant access to customers, prospects, and partners throughout the world. Companies that sell online are comparatively cheaper to run. Besides, they are usually more responsive, easier to onboard, and work shorter than the standard sales cycle.

Leading a remote sales training is a whole different story, and you ought to come up with an awesome script to make a blockbuster movie out of it.

So, how do you manage to do that?

First, you need to figure out why you even need to coach your remote sales team. For starters, coaching helps keep your team motivated and on track. In today’s fast-moving, competitive marketplace, your top performers will benefit most from it.

But many times, managers are unsure how to coach their remote teams and jump right in.

“The best coaches don’t force strategies or make up for lack of knowledge about what needs to be done for individual success. They use simple yet powerful tools that anyone can replicate.”

Decoding Remote Sales Training: 5 Tips That Works Every Time

Here are a few methods leaders are using right now to help their remote sales teams succeed.

1. Communicate is key

You shouldn’t let the lack of a central office get in the way of your team. The reality is any team member can work from wherever they choose, so you should adapt to that kind of work environment.

That’s why it’s extremely important that you clearly communicate your expectations to your remote team. Make sure they understand what results they are to achieve and the actions they must perform in order to do so.

2. Key a track of performance

It’s time to put an end to all the remote worker horror stories. Stop focusing on results, and start focusing on individual performance.

So, as a remote sales training manager, it’s important to stay connected with both the outcomes and underlying behaviors. You should keep an eye on the team’s progress. If a member of your team starts to display a lot of improvement, encourage them more to foster that growth.

Asking the following questions can help:

  • What was the most interesting call you had this week?
  • Is there any deal that you need assistance with?
  • What’s the one thing that’s holding you back?
  • What do you want to focus on right now?

“However, there is a thin line between encouraging and coming across as a micromanager. Avoid the latter.”

3. Conduct virtual ride-along

If you are working in the same company premises or within the same geographic area, it’s pretty easy to do ride-along with your reps. But if your office is spread out across a wide distance, you’ll need to find another way to get together with your team.

Some virtual ride-along that do wonders:

  • Live sales call with or without the knowledge of your sales team.
  • Joint calls with your sales team for real-time feedback.
  • Recording calls and listening to them later so that you can provide feedback in your own time.

4. One-on-one training with your sales rep

Having a systematic approach to review the pipeline and offer solutions to management is the key. You can use Salesforce to organize your team’s pipeline and have individual conversations with each salesperson.

You can ask the following questions while conducting remote sales training:

  • What is the client’s business requirement?
  • What is the USP we provide to that customer?
  • Can they really explain the value proposition and how it relates to those requirements?
  • Who are the decision-makers and key influencers?
  • Have they mapped the company?
  • What distinguishes us from the competition?
  • What are our winning strategies?

5. Develop a virtual learning system within the team

Running a remote sales team isn’t easy. So it’s essential to create opportunities for your reps to learn from each other.

If you have suddenly gone remote due to the existing situations, tasks like hosting a video sales call or giving a product demo using Aira may sound completely new.

You could, for example, have a person with more remote sales expertise give a full product demo for the team via Aira to demonstrate what a successful virtual demo should look like. Later, you can have the meeting minutes emailed to each participant automatically.

Leveraging the Different Types of Remote Sales Training

Deciding which sales strategy is right for you can be challenging. Whether you’re just getting started with remote sales training or have been successful so far, here are a few categories that you can experiment with.

  • Foundational Coaching: Your sales team are human beings, and they forget stuff like everyone else. Some may even forget the basic facts and information about your organization. As part of your remote sales training, invest some time teaching the foundational basics—for example, listening skills, differentiators, objection handling, etc.
  • Situational Coaching: Teach your team how to react when a prospect asks difficult questions or when they show the least interest in your product. These are some examples of situational coaching. Try role-playing—it’s not as unlikable as you imagine!
  • Just-in-Time Coaching: The real beauty of remote sales training is that it enables your team to always have access to a coach no matter where they are or when they need it.

Choosing the Right Tools and Technologies for Remote Coaching

Finding the right coaching online tool for your business isn’t an easy task. There are a lot of options available, each with its own set of strengths and weaknesses.

These tools range from low-cost (i.e., smartphones) to incredibly powerful Enterprise ones with artificial intelligence capabilities.

Smart Phones

In spite of our advances in technology, the phone clearly remains a valuable tool for remote sales training.

The team can use one-on-one coaching whenever they need it. That way, they’ll be sure to address any issues they have in real-time and will outshine your competition.

Chat tools

Imagine you and your sales rep are on a call with a prospective client. As you evaluate the call, you may find areas of improvement on the rep’s end. If you were in the same room, you could have easily taken hold of the situation without even the client knowing about it.

But, when you are working from home, you can make use of chat tools like Slack and Salesforce Chatter to chime in without obstructing the call.

chat tools

Meeting Tools

These tools help your leaders run better, more effective, and more engaging group sales sessions. These video sales coaching sessions are as close as you can get to have a one-on-one, face-to-face meeting with your sales coach when you can’t be there in person.

You can also leverage the benefit of virtual AI meeting assistants like Aira. The tool joins your meetings, records, transcribes and generates meeting notes. That means your sales trainees will receive notes immediately after every meeting.

Meeting Tools

The Best Teams in the World are Investing in Remote Sales Training

When it comes to working with remote teams, there are some things that stay the same and some things that change. Having the right tools will help managers create great remote sales training environments and achieve business goals.

After reading this guide, sales managers will know what to look for in a sales product for both the team and the manager to use.

How To Efficiently Handle A Remote Sales Team When WFH

remote sales team

Remote working is the new norm, thanks to the global pandemic. Many businesses – especially those with no previous online presence – have found themselves grappling with this new reality. So we have a remote sales team whose main mode of selling was via face-to-face interaction.

Remote selling provides a unique opportunity to enhance the selling process while improving productivityBut how do you do ensure that your sales team is pulling their weight when working from home?

When managing a remote sales team, setting up operational efficiency can be a significant challenge. Therefore, you need an effective communication tool like Aira to collaborate more effectively with them. Read on to learn how you can lead your remote sales team from the comfort of your home.

The Pros and Cons of Remote Selling

Remote selling is also known as virtual selling. It refers to a buying cycle in which most sales conversations occur between buyers and sellers in various geographical locations. With a large part of the interactions being remote, remote selling entails virtual selling techniques.

A major benefit of working from home for you – and your team too -is increased flexibility. You can even choose where to work from and when to work.

With a remote sales team:


  • It is cost-effective. Remote selling helps cut down on costs such as office rent, office supplies, mileage, and drastically reduces the time used on the work commute.
  • It enhances productivity. The use of digital communication tools and cloud-based software help make remote selling easier, thus boosts productivity. With no need to travel and meet clients, your sales team has more time to improve on sales pitches and selling strategies. This enables them to capture better leads, nurture prospects, and make more sales.
  • It widens the selling scope. By using the internet, your remote sales team can now reach out to a global audience. Results? More deals closed.
  • It makes the sales process more effective. With the right tools, you can grow your sales and scale your business. Remote selling provides you with a unique opportunity to use technology to organize internal and external communication, automate repetitive tasks, and manage your pipeline. 
  • It helps motivate your sales team. Remote selling empowers your sales reps and helps boost their morale. This is because they have the autonomy to run their activities, access to comprehensive resources, and the freedom to make independent judgments.
  • It helps reduce stress: The flexibility to set their schedule or choose their preferred workenvironment – within certain guidelines – also helps sales teams reduce work-related stress. Additionally, it fosters a positive attitude and helps them produce remarkable results.


Remote selling has its downsides, such as:

  • Reduced work/life balance
  • It’s more challenging to train new sales reps
  • Increased distractions from kids and house chores
  • An increased sense of isolation due to reduced camaraderie with colleagues

Managing a Remote Sales Team Efficiently

remote sales team

Let’s now look at how, as a sales manager, you can efficiently and effectively handle your remote sales team from afar and meet your business goals.

1. Establish Clear Expectations – and Communicate Them

Set expectations that encourage your sales team to strive for higher performance. Clear sales targets set performance standards and outline specific tasks, enabling your team to feel engaged and motivates them to do their best.

They also make your team accountable, allowing you to provide relevant support and motivation. Come up with guidelines that spell out the sales objectives, systems and procedures, and effective time management tips. Such could entail:

  • How to look for leads
  • How to deal with objections
  • How and when to follow-up on prospects
  • How to close deals and onboard new customers

2. Build Trust

Building trusting relationships is a bit of a challenge with remote teams due to the lack of physical interactions. To make communication less challenging, you need to:

  • Avoid micro-managing your sales team
  • Schedule regular group calls to enable your team members to catch up, share success stories, address challenges, and brainstorm
  • Respond quickly when your team members have questions or are experiencing difficulties
  • Track your sales team’s activities and progress through a shared dashboard to ensure they complete assigned tasks and close deals

3. Avail Relevant Resources

Leverage shared resources like cloud-based storage systems to allow your team members to log in securely, share, and view data. Such systems make it possible for sales reps to access company data on the go from their mobile devices or at home. They can also update records in real-time from any location.

Make sure to use tools that provide secure access to company documents and resources and encourage the use of chat tools for regular check-ins. 

4. Simplify Sales Processes

Setting up clear and straightforward processes is vital to your remote sales team’s success. It also makes it easier for you to manage the team. Document sales processes to allow the team to work in a structured manner, know how to respond in specific situations, and minimize the need for constant support.

Final Words

While you don’t interact physically with your remote sales team, you can stay connected by keeping all communication channels open. Follow the above tips to support your remote team, keep them engaged, and you’ll reap the benefits of outstanding performance.

How To Surpass The 80/20 Sales Rule For More Sales Profit

80/20 sales rule

80/20 sales rule is one of the most rewarding principles of life, business, and time management. The Pareto Principle rule suggests that 80 percent of your results come from 20 percent of your activities. The valuable principle is a challenge to goal setting, highlighting the need to reconsider priorities for success.

The 80/ 20 sales rule means that most of your sales, come from twenty percent of your customers, products, sales strategies, and salespeople. This leaves a massive room for improvement in lead generation, customer management, and sales team communication.

You can improve business profitability by leveraging the 80/20 rule to improve problem solving. By leveraging technology such as artificial intelligence-powered tools like Aira, your sales team can, for instance, hold highly productive meetings, increasing problem solving and idea generation.

Through robust customer management platforms, they can zero in on the most viable sales leads. This process minimizes time wasted on customers least likely to make a purchase and cuts down on expenses. Below are the ways that you can surpass the 80/20 sales rule for more profit in sales.

1. Improve problem solving and idea generation

The sales meeting is the nerve center of all sales operations. Unfortunately, like most meetings, they have become a necessary evil. These forums should be a source of motivation and inspiration for the sales team. They have instead become part of the eighty percent of efforts that bring in little or no reward at all.

Did you know that 71% of meetings are meaningless and are only held because “this is the way we do things”? Over 65% of senior managers say that meetings keep them from realizing their goals. 64% of them say that a meeting often stands in the way of deep thinking.

That said, 62% of senior managers realize that meetings hold massive potential for the sales team. To improve sales, hold a productive meeting that leads to collaboration and sales ideas generation. To achieve this goal, follow the tips below.

  • Ensure that your meeting is a necessity. Avoid redundancy by making sure that you only hold meetings for challenges that require upwards of ten minutes to solve. If you can answer a question, resolve a problem, or access information in a few minutes, hold a one-to-one chat instead with your salesperson. If your meeting is not helpful to the sale steam, then you are wasting precious time on the meaningless effort.
  • Plan and prepare an agenda for your sales meeting. Your sales meeting should focus on sales activities, data, and feedback. As part of your agenda, start the meeting by celebrating your successes. Are there new customers or accounts? Is there progress on your targets or improvement on your bottom line? Celebrate the wins and then get to uncovering obstacles or insights on prospects.
  • Study your data and that of your competition and optimize your sales strategies. Focus on quality leads and nurture them to turn them to loyal paying customers for higher customer lifetime value. Use virtual assistants such as Aira to take meeting notes and transcriptions. After the meeting, Aira will share all action items with the sales team to preserve accuracy, encourage collaboration and accountability.

2. Trim your costs

If the vast majority of your sales strategies and salespeople produce a fraction of your top performers’ efforts, then your business is not self-sustaining. Eventually, you will run out of good money to throw at bad. Your top performers produce eighty percent of your results because they have honed vital sales skills.

They know how to ask reflective questions that uncover pain points from customers. Second, winning salespeople are naturally good at it. Data shows that 55% of salespeople could excel in doing something else besides sales. More revealing research shows that another 25% of sales professionals can become top performers while selling a different product or service.

This means that at least half of your sales team comprises unfulfilled individuals who only got the offer because they excelled in an interview. Interviews provide useful subjective data, but you need objective information to get the right hires.

Have specialized sales assessments that pinpoint sales talent. If you have team members least suited to sales, shuffle them to areas in your business, where their talents can shine. If you do not have open alternative roles, encourage them to re-enter the job market with the newfound interests and talent knowledge so they can succeed in their careers.

These tests can also pinpoint areas that talented salespeople need to work on for success. Sieve your bloated sales team and cut down on the redundant eighty percent to minimize HR, sales, and space costs.


In 1895, the principle’s founder, Vilfredo Pareto, noted that society has a two-way division. On one side are the successful “vital few” and at the bottom of the pyramid are the “trivial many”. In time, Pareto noted that the wealth of his country was in the hands of the elite 20% of the population. Leverage the 80/20 sales rule to reap more from your workforce, budgets, and products using the tips above.

Image credits: Unsplash.com